AM Server | Hershey Courtyard Chocolate Ave

Shaner Hotels; Hershey (PA); On-site; USD 16,531 - 20,664; Full time

Job summary

A leading hotel chain in Hershey is seeking individuals to join their Food and Beverage Department. Candidates must have at least one year of customer service experience and be able to work a flexible schedule, including weekends and holidays. Responsibilities include taking food and beverage orders, ensuring compliance with safety standards, and assisting with restaurant maintenance. Successful candidates will possess strong communication skills and ideally have food safety and alcohol awareness training.

Qualifications

• Minimum one year of experience in a similar position dealing with the public.
• Minimum state age requirement to serve alcoholic beverages.
• Ability to satisfactorily communicate with guests and management.

Responsibilities

• Take food and beverage orders and serve them to guest tables.
• Ensure compliance with daily operational procedures.
• Assist in maintenance of the restaurant area and equipment.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school graduate or equivalent

Tools

ServSafe training

Alcohol awareness training

Job description

Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.

Take food and beverage orders, retrieve, and serve alcoholic, non‑alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment.

Qualifications

• Minimum one year of experience in a similar position dealing with the public.
• Minimum state age requirement to serve alcoholic beverages.
• Ability to satisfactorily communicate with guests, management, and co‑workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.