Server Assistant - Fire and Grain

Visit Hershey & Harrisburg; Hershey (PA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Free Hersheypark admission

Employee discounts

Health insurance

401K

Paid time off

Job summary

Hershey Lodge is seeking a full-time Team Member to join our award-winning resort family. You’ll assist servers, restock dining areas, clear tables, pour coffee, and help maintain a welcoming, guest-focused environment.

The role requires reliability, strong communication, and the ability to work with limited supervision. Bartending or barista experience is a plus, and the schedule typically includes early shifts, weekends, and holidays.

Qualifications

• Must be 18 years of age or older.
• Ability to work with limited supervision.
• Excellent communication with guests and co-workers.

Responsibilities

• Assist servers (essential).
• Learn and operate espresso machine and craft cocktails/mocks.
• Restock dining and service areas (essential).
• Clear and reset tables (essential).
• Complete daily/weekly cleaning sheets (essential).
• Pour coffee and water; ensure condiments are stocked.

Skills

Guest service

Communication

Teamwork

Reliability

Bartending/barista a plus

Job description

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assisting servers*
• Learning and executing all operations of the espresso machine and crafting Stacks specific cocktails and mocktails
• Restocking all dining and service areas*
• Clearing and resetting tables*
• Completing daily and weekly cleaning sheets*
• Pouring coffee and water when required; ensuring that condiments are amply supplied on the guest table prior to the guests taking their seats*
• Forwarding any guest concerns to the applicable wait staff person or supervisor*
• Accomplishing other duties as assigned.

Qualifications

• Must be 18 years of age or older

Knowledge, Skills, And Abilities

• Must demonstrate an ability to work in an organized and efficient manner.
• Must demonstrate an ability to work with limited supervision.
• Must be able to effectively communicate with co-workers and guests..
• Must present a clean and professional image.
• Bartending and/or barista experience is a plus.

Job Demands

• Must be able to work long hours and overtime - according to seniority which includes weekends and holidays.
• Shifts include 6:30am-3:00pm
• Must be able to work on one's feet for long periods of time.
• Must be able to stoop, bend, push, and lift up to 40 pounds.
• Must work in a clean, efficient, and orderly manner.
• This is a union position and the work schedule will be based on union seniority. Candidates must be able to meet scheduled requirements, which will most likely require evening and weekend hours.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer