AM Server — Guest Experience Champion at Downtown Hotel

Shaner Hotels; Neenah (WI); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Full-time benefits

Tips included

Banquet events

Employee recognition

Job summary

Shaner Hotels is hiring at DoubleTree by Hilton Neenah to join our hospitality team. The role focuses on guest service in the Food & Beverage outlet, taking orders and serving drinks and meals with attentiveness and hospitality.

You will maintain inventory, follow safety standards, and collaborate with management to deliver outstanding guest experiences in downtown Neenah. A minimum of one year in F&B and a willingness to work flexible hours are required.

Qualifications

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Must meet state age to serve alcoholic beverages.
• Ability to read and interpret safety rules and procedures.
• Able to communicate with guests and staff effectively.
• ServSafe or food safety training a plus.

Responsibilities

• Take orders, prepare and serve alcoholic and non-alcoholic beverages and meals to guests.
• Maintain stock, supplies and cleanliness of outlet and equipment.
• Ensure order accuracy and quality control according to hotel standards.
• Communicate with General Manager and other department managers as needed.
• Adhere to safety, sanitation and hotel policies at all times.

Skills

F&B experience

Customer service

Bilingual English/Spanish

Education

High school diploma

Job description

Shaner Hotels is hiring at DoubleTree by Hilton Neenah to join our hospitality team. The role focuses on guest service in the Food & Beverage outlet, taking orders and serving drinks and meals with attentiveness and hospitality.

You will maintain inventory, follow safety standards, and collaborate with management to deliver outstanding guest experiences in downtown Neenah. A minimum of one year in F&B and a willingness to work flexible hours are required.