The Forge Kitchen & Parlor Bartender

Neenah Doubletree; Neenah (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Full time benefits available

Base pay $12/hr plus tips with minimum

Opportunities for banquet events with

Employee recognition monthly

Advancement opportunities

Job summary

DoubleTree by Hilton Neenah is hiring for a Full-Time/Part-Time Food & Beverage team member at The Forge Kitchen and Parlor. Responsibilities include taking orders, serving drinks and meals, maintaining outlet cleanliness, and ensuring guest satisfaction.

The role requires flexibility for weekends and holidays and offers base pay plus tips, with opportunities for banquet gratuity sharing. Qualified candidates have at least 1 year in F&B, high school diploma, and ServSafe/TIPS training.

Qualifications

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Ability to read and interpret documents such as safety rules and operating instructions.
• Able to communicate with guests and staff clearly.
• Familiarity with cost controls is a plus.

Responsibilities

• Take orders, prepare, and serve beverages and meals to guests according to hotel standards.
• Maintain stock, supplies, and cleanliness of outlet and equipment.
• Respond to guest issues promptly and professionally.
• Communicate with General Manager and other managers and staff.

Skills

Guest communication

Multitasking

Teamwork

Bilingual English/Spanish

Customer service

Education

High school diploma

ServSafe certification

TIPS training

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Maintains and abides by standards and procedures for operations and safe working conditions in the department.
• Responsible for responding and handling guest related issues pertaining to the department.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.

Responsibilities

Take orders, prepare, and serve alcoholic, non-alcoholic beverages and meals to guests, courteously and efficiently according to hotel specifications. Maintain stock/supplies and cleanliness of outlet and equipment.

Qualifications

• Minimum one year of experience in the Restaurant / Food and Beverage field.
• Minimum state age requirement to serve alcoholic beverages.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training a plus.
• Alcohol awareness training (such as TIPS).
• Familiarity with food and beverage cost controls.
• Ability to accurately compute basic mathematical calculations.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

What does The Forge Kitchen & Parlor and Shaner offer you?

• Fun and rewarding position
• Full time benefits available
• $12/hr base pay plus tips with minimum cumulative pay of $16/hr
• Opportunities to work banquet events with gratuity share
• Employee recognition monthly
• Opportunities for advancement and career growth

About the Team

Shaner Hotels has an exciting opportunity at the DoubleTree by Hilton Neenah! Located near the scenic Neenah Riverwalk, our hotel offers guests a contemporary and comfortable stay in the heart of downtown Neenah, Wisconsin.

The DoubleTree by Hilton Neenah features The Forge Kitchen and Parlor, offering delicious American cuisine along with an impressive selection of craft beers, bourbons, scotches, and handcrafted cocktails. With a vibrant downtown location and a commitment to exceptional service, this is the ideal destination for guests visiting the Neenah area.

If you're passionate about hospitality and looking for an opportunity to grow your career, DoubleTree by Hilton Neenah is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to creating memorable guest experiences, delivering outstanding service, and building a rewarding hospitality career.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Locations 123 E Wisconsin Ave, Neenah, WI, 54956, US (On-site)
• Full Time or Part Time Full-Time/Part-Time