AM Server: Elevate Guest Experiences at a Hotel

BENCHMARK; Raleigh (NC); On-site; USD 8,200 - 12,000; Full time

Job summary

Pyramid Global Hospitality's StateView Hotel in North Carolina is seeking a highly motivated AM Server to join our restaurant team. You will greet guests, describe the menu, take accurate orders, and collaborate with kitchen and bar staff to ensure a smooth service.

We value energetic, customer-focused individuals with 2–4 years in food service and knowledge of wine, beer, cocktails, and spirits. A positive attitude under pressure helps our guests have an exceptional dining experience.

Qualifications

• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to maintain composure and deliver friendly service under pressure.

Responsibilities

• Greet guests as they arrive and guide them to seating.
• Describe the menu and upsell items where appropriate.
• Take accurate orders and relay to kitchen and bar staff.
• Be the master of the menu and address guest questions.
• Collaborate with restaurant team to ensure smooth service.
• Resolve guest concerns to a positive outcome and finalize the bill promptly.

Skills

Customer service

Communication

Wine knowledge

Under pressure

Job description

Pyramid Global Hospitality's StateView Hotel in North Carolina is seeking a highly motivated AM Server to join our restaurant team. You will greet guests, describe the menu, take accurate orders, and collaborate with kitchen and bar staff to ensure a smooth service.

We value energetic, customer-focused individuals with 2–4 years in food service and knowledge of wine, beer, cocktails, and spirits. A positive attitude under pressure helps our guests have an exceptional dining experience.