AM Server-250

Crescent Hotels & Resorts; Austin (TX); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their team. This role focuses on providing exceptional service to guests, ensuring their needs are met with professionalism and courtesy. Responsibilities include taking and serving orders, answering menu inquiries, and maintaining high standards of cleanliness and organization. Ideal candidates will possess strong communication skills, a team-oriented mindset, and the ability to thrive in a fast-paced environment. If you are passionate about delivering outstanding guest experiences, this opportunity is perfect for you.

Qualifications

• Ability to communicate effectively with guests.
• Self-starter with a professional demeanor.

Responsibilities

• Greet and serve guests according to standards.
• Take and serve guest orders promptly.
• Operate the electronic cash register/P.O.S. system.

Skills

English Communication

Professional Appearance

Teamwork

Problem Solving

Physical Stamina

Job description

JOB OVERVIEW: Greet and serve guests according to standards.

ESSENTIAL JOB FUNCTIONS:

1. Take and serve guest orders promptly and according to service manual.
2. Complete all necessary set-up and sidework as assigned.
3. Answer guest questions about the menu.
4. Operate the electronic cash register/P.O.S. system (if applicable).
5. Check food before serving to ensure appearance, temperature, and portions are correct.
6. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Good communication skills with guests.
• Willingness to help co-workers and be a team player.
• Ability to stand and/or walk for prolonged periods.
• Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS:

Customer Satisfaction: Maintain professionalism, courtesy, and respect towards guests and staff at all times to ensure a positive guest experience.

Work Habits: Meet and exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. Be adaptable, eager to learn, and capable of solving routine problems.

Safety & Security: Follow hotel policies on security, key control, chemical handling, and report hazards or concerns promptly.

Note: This description covers essential functions and may be updated. It does not constitute a contract, and employment remains at-will.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities