Server - DoubleTree, Charlottesville VA

Hotel Equities; Charlottesville (VA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Vacation & Holiday Pay

Same-day pay

401(k)

Life insurance

Parental leave

Employee Assistance Program

Reduced Room Rates

Job summary

Hotel Equities currently seeks a friendly Server for the DoubleTree by Hilton Charlottesville, VA 22901. You will greet guests, take orders, and deliver food and beverages with accuracy and speed.

Maintain a clean dining area, ensure health and safety compliance, and provide confident, courteous service. Priorities include teamwork, strong communication, and flexible scheduling across nights, weekends, or holidays.

Qualifications

• High School diploma or equivalent is required.
• Strong communication and guest service skills are essential.
• Reading and writing abilities used for paperwork and updates.
• Basic math skills for cash handling and transactions.

Responsibilities

• Greet guests with a smile and positive attitude.
• Take and deliver food and beverage orders accurately and promptly.
• Maintain clean service area, tables, and overall dining area.
• Ensure compliance with health codes and safety standards.
• Provide professional, consistent service and handle guest concerns diplomatically.
• Assist with setting and rearranging tables for larger parties.
• Follow Company SOPs and maintain neat appearance at all times.
• Work a flexible schedule including nights, weekends and holidays.

Skills

Customer service

Communication skills

Cash handling

Reading & writing

Education

High School diploma

Job description

About this position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Server for the DoubleTree by Hilton Hotel Charlottesville, VA 22901

Job Purpose:

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, Health Department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
• Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Hourly rate of $13.00
• Team Driven and Values Based Culture
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Flexible spending account
• Life insurance
• Parental leave
• Referral program

Salary Information

$0 - $13Hourly Wage