AM Restaurant Server - Guest-First Service Pro

HHM Hotels; Reston (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Paid Time Off

401k Match

Life Insurance

Travel Discounts

Commuter Benefits

Wellness Program

Professional Development

Referral Bonus

Job summary

HHM Hotels is seeking an AM Restaurant Server to deliver courteous food and beverage service to guests, adhering to brand standards and sustainability guidelines.

You will take orders, set and clear tables, handle payments, and assist during peak periods, while maintaining guest satisfaction and supporting EarthView initiatives.

The role requires basic hospitality experience, knowledge of POS systems, and a willingness to work holidays and weekends; TIPS certification is preferred.

Qualifications

• High School diploma or equivalent preferred.
• Previous food and beverage experience required or equivalent training.
• Knowledge of POS systems.
• TIPS certification preferred.

Responsibilities

• Take food and beverage orders and place orders in the point of service system.
• Ensure overall guest satisfaction.
• Set and clear tables in dining areas.
• Stock service stations with items such as ice, napkins, or straws.
• Pick up orders from food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate complete payment transaction.
• Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Guest service

Communication

Education

High School diploma or equivalent

Tools

POS systems

Job description

HHM Hotels is seeking an AM Restaurant Server to deliver courteous food and beverage service to guests, adhering to brand standards and sustainability guidelines.

You will take orders, set and clear tables, handle payments, and assist during peak periods, while maintaining guest satisfaction and supporting EarthView initiatives.

The role requires basic hospitality experience, knowledge of POS systems, and a willingness to work holidays and weekends; TIPS certification is preferred.