AM Restaurant Server- CRC

Valencia Group; Arlington (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Valencia Hotel Group in Arlington, TX is seeking a friendly, customer-focused team member for a full-time breakfast service role. You will greet guests, assist with accommodations, operate Tabit POS, and collaborate with front desk and housekeeping to ensure a smooth dining experience.

This non-exempt position reports to the Restaurant/F&B Manager and offers opportunities to grow within a award-winning team.

Qualifications

• High school diploma or equivalent required.
• Hospitality or customer service coursework preferred.
• Minimum of 6 months to 1 year of experience in food service, hospitality, or customer-facing roles.
• Prior experience in a hotel or restaurant breakfast service is highly desirable.
• Familiarity with point-of-sales (POS) systems and basic food safety practices is a plus.

Responsibilities

• Prepare dining area for breakfast, greet and serve guests, monitor inventory, assist other departments, maintain cleanliness and safety, process payments, close checks.
• Greet guests on arrival, respond to requests, handle complaints, assist with accommodation, monitor satisfaction, provide personalized service.
• Support team during busy periods, train new hires, provide guidance, attend pre-shift meetings, encourage teamwork.
• Coordinate with kitchen and front desk, relay feedback and requests, report shortages or issues, document shift activities, notify safety concerns.
• Comply with policies and health regs, use equipment safely, note allergies, follow grooming standards, keep areas clean, follow safety guidelines.

Skills

Strong verbal and written comm..

Effective time management and problem‑

Tabit POS

Teamwork and attention to detail

Organizational skills and Interperson

TABC Certified and Food Handlers

Education

High school diploma or equivalent

Hospitality or customer service coursework preferred

Job description

Job Details: Job Location: Caravan Court - Arlington, TX 76011, Position Type: Full Time, Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD-WINNING TEAM.

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Status: Non-Exempt

Reports to: Restaurant/F&B Manager

ESSENTIAL DUTIES & FUNCTIONS

• Operational Responsibilities Prepare dining area for breakfast service, greet and serve guests, monitor and manage inventory, assist other departments, maintain cleanliness and safety, process payments and close checks, end of shift duties.


• Guest Services Greeting guests warmly upon arrival, respond promptly to guest requests, handle guest complaints professionally, assist with accommodation, monitor guest satisfaction throughout the meal, provide personalized service, ensure a smooth and pleasant dining experience


• Team Support and Training Support team members during busy service periods, collaborate with coworkers, train new hires on service procedures, provide guidance and feedback, ensure team compliance, participate in pre-shift meetings, encourage teamwork and communication


• Communication and Reporting Maintain open communication with kitchen and service staff, relay guest feedback and special requests, report inventory shortages or equipment issues, document shift activities, participate in pre-shift briefings, coordinate with front desk and housekeeping, notify management of any safety concerns or policy violations


• Safety & Compliance Comply with hotel policies and local health regulations, use equipment safely and report any malfunctions or safety concerns, maintain awareness of guest allergies or dietary restrictions, adhere to uniform and grooming standards, ensure dining and service areas are clean and hazard-free, and follow all food safety and sanitation guidelines.

Qualifications: ESSENTIAL SKILLS AND QUALIFICATIONS

• Strong verbal and written communication skills


• Effective time management and problem-solving skills


• Proficiency in Tabit POS


• Ability to work well with a team and demonstrate attention to detail


• Excellent organizational skills and interpersonal abilities


• TABC Certified and Food Handlers

Physical Requirements

• Sitting:Not a sitting position


• Standing/Walking:Will be standing and walking throughout the entire shift, including during food service, table maintenance, and guest interactions


• Lifting/Carrying:Must be able to lift and carry up to 30 pounds frequently, including trays of food, beverage containers, and cleaning supplies


• Other Physical Requirements:Ability to move quickly and safely in a fast-paced environment, including navigating around guests and other staff

Working Environment

• Interior:Primarily works in the hotel restaurant, dining room, and service stations


• Exterior:May serve guests in outdoor patio or terrace areas during breakfast service, weather permitting

BASICS

• Maintain cleanliness and organization in all work areas


• Display courteous behavior with guests and team members


• Report any unsafe conditions immediately


• Ensure hotel equipment is in proper working condition
  
• Perform any additional duties assigned by the supervisor

CANDIDATE PROFILE

Education and Experience

• High school diploma or equivalent required


• Hospitality or customer service coursework preferred


• Minimum of 6 months to 1 year of experience in food service, hospitality, or customer-facing roles


• Prior experience in a hotel or restaurant breakfast service is highly desirable


• Familiarity with point-of-sales (POS) systems and basic food safety practices is a plus