Valet Attendant- CRC

Valencia Group; Arlington (TX); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Valencia Hotel Group in Arlington, TX is seeking a friendly Valet Attendant to greet guests, park and retrieve vehicles, and deliver polished, professional service. This non-exempt role reports to the Valet Manager and offers opportunities to join an award-winning team, with emphasis on guest satisfaction and teamwork.

Join an engaging workplace where safety, guest experience, and teamwork are valued, and where award-winning hospitality standards guide daily duties and growth opportunities.

Qualifications

• Valid driver’s license is required.
• No violations in past 5 years.
• No prior experience required.
• No minimum education requirements.

Responsabilités

• Greet guests according to hotel standards.
• Register vehicles in parking platform.
• Communicate valet process to guests.
• Assist guests with luggage and directional needs.
• Park guest vehicles professionally and efficiently.
• Attend department meetings and participate in cross training.
• Log work in appropriate platforms.
• Follow safety guidelines and driving regulations.

Connaissances

Verbal & written comms

Time management

Teamwork

Attention to detail

Formation

Valid Driver’s License

Description du poste

Job Details: Job Location: Caravan Court - Arlington, TX 76011, Position Type: Full Time, Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD-WINNING TEAM.

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Status: Non-Exempt Reports to: Valet Manager

JOB SUMMARY

The Valet Attendant at Caravan Court is responsible for providing a warm, polished, and professional first and last impression to every guest. Valet attendants safely and efficiently park and retrieve guest vehicles while delivering a personalized service aligned with the hotels service standards

ESSENTIAL DUTIES & FUNCTIONS

• Operational Responsibilities
  • Greet guests according hotel standards
  • Register all vehicles in parking platform
  • Communicate the valet process to the guest
  • Assist guests with any luggage and directional needs
  • Professionally and efficiently park guest vehicles
• Guest Services
  • Anticipate and attend to guest needs during interactions
  • Be proactive when attending to guests
  • Assist guests with all concierge services
• Team Support and Training
  • Attend and contribute to department meetings
  • Participate in cross training
  • Complete all required trainings
• Communication and Reporting
  • Facilitate all internal communications and follow up accordingly
  • Run all reports necessary to the operation
  • Complete full shift pass on reports and checklists
  • Log all work in appropriate platforms
• Safety & Compliance
  • Adhere to all safety and security guidelines
  • Follow all driving regulations

QUALIFICATIONS: ESSENTIAL SKILLS AND QUALIFICATIONS

• Strong verbal and written communication skills
• Effective time management and problem-solving skills
• Ability to work well with a team and demonstrate attention to detail
• Excellent organizational skills and interpersonal abilities

Physical Requirements

• Sitting: Short periods of time
• Standing/Walking: Long periods of standing, minimum of 5 consecutive hours
• Lifting/Carrying: Occasionally, maximum of 50 pounds. Pushing/ Pulling carts

Working Environment

• Interior: Hallways, Guestrooms
• Exterior: Outdoor areas of the hotel

BASICS

• Maintain cleanliness and organization in all work areas
• Display courteous behavior with guests and team members
• Report any unsafe conditions immediately
• Ensure hotel equipment is in proper working condition
• Perform any additional duties as assigned by the supervisor

CANDIDATE PROFILE

• Education and Experience
  • Valid Driver’s License
  • No vehicle violations within the past 5 years
  • No prior experience required
  • No minimum education requirements required