AM Restaurant Server

HHM Hospitality; Boston (MA); On-site; USD 23,000 - 33,000; Full time

Job summary

Boston Harbor Hotel's Rowes Wharf Sea Grille is seeking an enthusiastic Server to deliver Five Star dining experiences. You will greet guests, describe dishes and beverage options, take accurate orders, and ensure flawless service throughout shifts at the Rowes Wharf Sea Grille.

The role requires at least 1 year in a full-service restaurant, flexible night and weekend availability, and strong knowledge of food & beverage standards. Equal opportunity employer and luxurious dining environment.

Qualifications

• Knowledge of luxury service standards and F&B
• Ability to describe menu items in detail and provide pairings
• Must speak, read, write and understand English

Responsibilities

• Greet guests and set a positive first impression
• Perform opening/closing side work
• Describe menu items and provide wine/beverage recommendations
• Serve guests with Five Star service and accuracy
• Maintain server stations and cleanliness
• Handle cash, tips, and closing procedures
• Meet guest requests with professionalism

Skills

Customer service

Food & beverage knowledge

English proficiency

Communication skills

Job description

Overview

Opportunity: AM Restaurant Server

JOB SUMMARY

We are seeking a passionate hospitality professional; strengths in service, thorough knowledge of the food & beverage, and exceptional Beyond Compare service attitude for the position of Server at Rowes Wharf Sea Grille at the Boston Harbor Hotel. This position is responsible for, preparing for service and to serve the guest in a Five Star manner. The Server will provide guests with detailed menu descriptions and anticipate their needs, while exceeding guest expectations.

CANDIDATE PROFILE

This is a full-time role, candidates must have flexible night and weekend availability to fulfill this role.

Experience:

Must have at least (1) or more years of experience in a Full-Service Restaurant, with a combination of previous Food & Beverage experience preferred.

KEY RESPONSIBILITIES

The primary responsibilities for the Server at the Rowes Wharf Sea Grille include but are not limited to:

• Assist with greeting guests, creating a good first impression for the dining experience.
• Completion of all opening and closing side work.
• Ability to provide detailed descriptions of all menu items, assisting with pairings, while ensuring accurate orders are taken.
• Provide the highest service standards possible to all guests.
• Full knowledge and descriptions of all wines, beers, and cocktails, and be able to make recommendations.
• Service of cocktails, wine and champagne in accordance with safe alcohol service standards.
• Maintain the cleanliness of server stations, and equipment.
• Meet and exceed all guest request and expectations with a professional attitude.
• Keep tables clean throughout the evening.
• Adhering to the proper cash handling procedure including tip reporting, due backs, and bank.
• Complete all closing procedures.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

• Requires a thorough knowledge of food and beverage service, as well as luxury core standards.
• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift up to 30lbs + on a regular and continuous basis.
• Thorough knowledge of food and beverage service
• Ability to communicate effectively in the English language. A second language is desirable.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.