Five-Star AM Server — Fine Dining & Wine

Boston Harbor Hotel; Boston (MA); On-site; USD 42,000 - 52,000; Full time

Job summary

The Boston Harbor Hotel is seeking a passionate hospitality professional for the AM Restaurant Server position at Rowes Wharf Sea Grille. You will deliver Five Star service, describe menu items in detail, and anticipate guest needs to exceed expectations.

The role requires full-time availability with flexibility for nights and weekends. You will need to provide exceptional guest experiences, knowledge of wines, beers, and cocktails, and maintain professional service standards throughout shifts.

Qualifications

• Requires a thorough knowledge of food and beverage service, as well as luxury core standards.
• Must be able to speak, read, write and understand the primary language used in the workplace.
• Require good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to lift up to 30lbs + on a regular and continuous basis.
• Thorough knowledge of food and beverage service
• Ability to communicate effectively in the English language. A second language is desirable.

Responsibilities

• Assist with greeting guests, creating a good first impression for the dining experience.
• Completion of all opening and closing side work.
• Ability to provide detailed descriptions of all menu items, assisting with pairings, while ensuring accurate orders are taken.
• Provide the highest service standards possible to all guests.
• Full knowledge and descriptions of all wines, beers, and cocktails, and be able to make recommendations.
• Service of cocktails, wine and champagne in accordance with safe alcohol service standards.
• Maintain the cleanliness of server stations, and equipment.
• Meet and exceed all guest request and expectations with a professional attitude.
• Keep tables clean throughout the evening.
• Adhering to the proper cash handling procedure including tip reporting, due backs, and bank.
• Complete all closing procedures.

Skills

Food & beverage service

English communication

Customer service

Cash handling

Attention to detail

Job description

The Boston Harbor Hotel is seeking a passionate hospitality professional for the AM Restaurant Server position at Rowes Wharf Sea Grille. You will deliver Five Star service, describe menu items in detail, and anticipate guest needs to exceed expectations.

The role requires full-time availability with flexibility for nights and weekends. You will need to provide exceptional guest experiences, knowledge of wines, beers, and cocktails, and maintain professional service standards throughout shifts.