AM/PM Server - Hilton Garden Inn Austin Airport

HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC; Austin (TX); On-site; USD 17,000 - 34,000; Full time

Job summary

Prismhr Hire seeks a Server to greet guests warmly and take orders with accuracy, delivering food promptly while maintaining sanitation standards.

The role requires excellent communication, menu knowledge, and the ability to coordinate with the kitchen to handle substitutions and dietary needs. You will manage tickets and cash handling, ensuring a clean, safe dining environment.

Responsibilities

• Greet guests promptly and warmly.
• Take food and beverage orders accurately and efficiently.
• Communicate with the kitchen regarding substitutions, allergies, and special requests.
• Deliver food and beverages promptly and professionally.
• Maintain safe food handling and sanitation standards.
• Assist guests with additional needs or requests and follow up as needed.
• Advise guests on menu items and ingredients, and note dietary preferences.

Skills

Communication

Cash handling

Job description

A server must interact with guests, collect money, take orders, and serve food and drinks. They are responsible for the execution of their respected opening and closing duties. Servers must have in-depth knowledge of the menu selections to accurately answer guest questions and communicate with the kitchen regarding food substitutions, length of wait, re-cook orders, dietary requirements and all allergies.

Promptly and warmly greet guests in restaurant; takes food and beverages in an efficient manner, following established steps of

service.

Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist

with any additional needs or requests.

Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and

drink when requested; accommodates reasonable requests and notes preferences. As needed, demonstrated knowledge of

specialized diets and allergens.

Exhibits exceptional communication skills and demonstrates ability to get along well with others. Remains flexible and patient

when communicating with guests and staff.

Collects tickets and follow proper cash-handling procedures.

Promotes a clean, safe and neat environment for guests.

Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.

Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.

Ensures that the restaurant is properly set up prior to and after the service period; keeps area clean and neat while meeting

established sanitation standards.

Follow outlet policies, procedures and service standards.

Perform other duties as assigned by Management