Part Time Server - Hilton Garden Inn Austin Airport

HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC; Austin (TX); On-site; USD 17,000 - 30,000; Full time

Job summary

Prismhr Hire is seeking a friendly server for our Austin, Texas restaurant to interact with guests, take orders, process payments, and ensure accurate delivery of food and drinks. You will maintain knowledge of the menu, accommodate dietary needs, communicate with the kitchen about substitutions and allergies, and uphold sanitation and guest service standards throughout the shift.

Promptly greet guests, manage tickets, promote a clean environment, and address issues with professionalism to

Qualifications

• Experience in a fast-paced dining environment.
• Excellent communication and multitasking skills.

Responsibilities

• Greet guests promptly and warmly.
• Take and relay food and beverage orders accurately.
• Deliver orders promptly and handle payments.
• Know menu items and substitutions; notify kitchen of allergies.
• Maintain sanitation and assist guests as needed.

Job description

A server must interact with guests, collect money, take orders, and serve food and drinks. They are responsible for the execution of their respected opening and closing duties. Servers must have in-depth knowledge of the menu selections to accurately answer guest questions and communicate with the kitchen regarding food substitutions, length of wait, re-cook orders, dietary requirements and all allergies.

Promptly and warmly greet guests in restaurant; takes food and beverages in an efficient manner, following established steps of

service.

Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist

with any additional needs or requests.

Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and

drink when requested; accommodates reasonable requests and notes preferences. As needed, demonstrated knowledge of

specialized diets and allergens.

Exhibits exceptional communication skills and demonstrates ability to get along well with others. Remains flexible and patient

when communicating with guests and staff.

Collects tickets and follow proper cash-handling procedures.

Promotes a clean, safe and neat environment for guests.

Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.

Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.

Ensures that the restaurant is properly set up prior to and after the service period; keeps area clean and neat while meeting

established sanitation standards.

Follow outlet policies, procedures and service standards.

Perform other duties as assigned by Management