AM Hotel Room Attendant — Premium Service & Growth

Relais & Châteaux; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical and dental insurance

Short- and long-term disability

Life insurance

Retirement savings plan

Paid vacation and holidays

Staff meals

Hospitality and retail perks

Professional growth opportunities

Job summary

The Ivy Hotel in Baltimore, United States is seeking an AM Room Attendant to ensure guests enjoy a spotless and comfortable stay. You will clean guest rooms, maintain public areas, stock amenities, and assist with requests while upholding our high cleanliness standards.

Ideal candidates have hotel housekeeping experience, a detail-oriented mindset, and excellent customer service skills to support a welcoming and professional atmosphere.

Qualifications

• Must have hotel housekeeping experience.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and professional demeanor.

Responsibilities

• Clean and prepare guest rooms to established standards.
• Maintain cleanliness of common spaces and back-of-house areas.
• Ensure rooms are stocked with amenities.
• Report maintenance issues promptly.
• Handle guest requests professionally.
• Protect guest privacy and security of rooms.
• Collaborate with team for efficient turnover.
• Follow safety and sanitation protocols.
• Perform additional tasks as needed by management.

Skills

Attention to detail

Customer service

Time management

Physical stamina

English proficiency

Teamwork

Job description

The Ivy Hotel in Baltimore, United States is seeking an AM Room Attendant to ensure guests enjoy a spotless and comfortable stay. You will clean guest rooms, maintain public areas, stock amenities, and assist with requests while upholding our high cleanliness standards.

Ideal candidates have hotel housekeeping experience, a detail-oriented mindset, and excellent customer service skills to support a welcoming and professional atmosphere.