AM Host - PT

Omni Hotels & Resorts; Tucson (AZ); On-site; USD 12,000 - 18,000; Part time

Job summary

Omni Tucson National Resort & Spa, a four-diamond luxury property in the foothills of Tucson, invites friendly, motivated individuals to join our team as Restaurant Host - Part Time Weekends. You will greet guests, seat them, manage reservations, and coordinate with servers to ensure superior service in line with Omni standards.

Responsibilities include maintaining attendance, proper grooming, answering calls, and assisting during busy periods.

Qualifications

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers.
• Must be available to work weekends - Friday, Saturday and Sunday.
• Prior customer service experience preferred.
• Must have and maintain current Food Handlers and TIPS certifications. Must be able to multitask.

Responsibilities

• Greet guests and members entering the restaurant with a friendly smile and superior customer service.
• Seat guests and members by finding a clean, available table, pulling out chairs, and presenting menus.
• Assist servers and coordinate with the kitchen and management as needed.
• Answer phone calls and record reservations; manage all call-in orders.
• Inform guests about daily and weekly specials and promote Omni standards.
• Attend department meetings and required training.
• Perform shift checklist and other duties as assigned by the restaurant manager.

Skills

English communication

Job description

Omni Tucson National Resort & Spa

The Omni Tucson National Resort & Spa, our four-diamond luxury property, has it all -- from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship golf courses, including six signature dining outlets, our beautiful Mokara Spa, and 130 premier guest rooms.

The Omni Tucson National Resort & Spa's associates enjoy an exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment. If you are a friendly, motivated person with a passion to serve others, we invite you to bring your talent to join the team at the Omni Tucson National Resort & Spa.

RESTAURANT HOST - PART TIME WEEKENDS

To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards.

RESPONSIBILITIES:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with our standards.
• Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
• Introduce and assign server to guests.
• Thank every guest upon departure and invite them to return.
• Control heavy volume at Restaurant entrance.
• Section off any reservations and server section.
• Monitor dining rooms for seating availability, service, safety, cleanliness and wellbeing of restaurant guests.
• Assist servers when needed.
• Answer phone and record reservations. Handle all call-in orders.
• Effectively communicate reservations to MOD and Chef.
• Maintain knowledge of the resort property.
• Inform the guests about daily and weekly specials.
• Tend to and anticipate guests' needs.
• Restock silverware.
• Responsible for familiarization of the menu.
• Perform and complete shift checklist.
• Attend department meetings and other required company training.
• Perform any other duties as assigned by the restaurant manager.

REQUIREMENTS:

• Must be available to work weekends - Friday, Saturday and Sunday.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
• Prior customer service experience preferred.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must have and maintain current Food Handlers and TIPS certifications. Must be able to multitask.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.