AM Front of House Shift Leader

Chick-fil-A Glenwood Place (FSU); Vancouver (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Free employee meals during shift

Opportunities for advancement and OJT

Sundays off

Positive team culture

Job summary

Chick-fil‑A Glenwood Place is seeking an energetic AM Front of House (FOH) Shift Lead to oversee guest-facing operations and guide a team during morning hours. The role emphasizes hospitality, fast service, and positive leadership on shift.

Responsibilities include leading FOH staff, coaching teammates, and ensuring cleanliness and quality. Fridays and Saturdays availability is required, with competitive hourly pay.

Qualifications

• 2+ years of leadership or management experience in food service or retail.
• Ability to open the restaurant for AM shifts.
• Desire to lead, motivate, and inspire others.

Responsibilities

• Lead FOH team members during assigned shifts to ensure smooth operations.
• Deliver and model exceptional guest service with speed, accuracy, and hospitality.
• Train, coach, and develop team members to reach their full potential.
• Communicate effectively with BOH and Drive-Thru teams for seamless service.
• Support opening or closing responsibilities as scheduled.
• Monitor guest satisfaction, dining room cleanliness, and service quality.

Skills

Leadership

Communication

Dependability

Problem-solving

Guest service

Job description

AM Front of House (FOH) Shift Lead – Chick-fil‑A Glenwood Place

Chick-fil‑A Glenwood Place is looking for an energetic and dependable AM Front of House (FOH) Shift Lead to help oversee our guest-facing operations. As a Shift Lead, you will play a vital role in ensuring excellent guest experiences, leading a team with positivity, and keeping operations running smoothly during your shift.

Pay Range: $18.00 – $19.00 per hour

Shift Availability: 5:00 AM – 5:00 PM (must have full availability for one of these shifts)

Responsibilities:

• Lead FOH team members during assigned shifts to ensure smooth, efficient operations


• Deliver and model exceptional guest service with speed, accuracy, and hospitality


• Train, coach, and develop team members to reach their full potential


• Communicate effectively with BOH and Drive-Thru teams for seamless service


• Support opening or closing responsibilities as scheduled


• Monitor guest satisfaction, dining room cleanliness, and service quality

Skills & Attributes:

• Desire to lead, motivate, and inspire others


• Outgoing and friendly personality with excellent communication skills


• Dependable leader with strong problem-solving abilities


• Results-driven and quick decision maker


• Goal-oriented with a focus on guest satisfaction and team success


• Ability to de-escalate guest concerns with professionalism

Requirements:

• Friday and Saturday availability required


• Minimum 2 years of leadership or management experience in food service or retail


• Ability to open the restaurant (for AM shift leads)


• Exceptions may be made at the discretion of the Operator

Benefits:

• Competitive pay


• Free employee meals during shift


• Opportunities for advancement and ongoing leadership training


• Positive and team-oriented work culture


• Sundays off

Chick-fil‑A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick‑fil‑A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.