AM Breakfast Attendant | Philadelphia Residence Inn

Shaner Hotels; Philadelphia (Philadelphia County); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Shaner Hotels is seeking a breakfast attendant to greet guests, maintain the breakfast area, and ensure smooth service in the lobby and dining spaces.

You will set up and manage the breakfast bar, prepare items, restock as needed, and uphold safety and cleanliness standards in a fast-paced hotel environment.

Qualifications

• Minimum one year customer service experience.
• Ability to communicate with guests, management, and co-workers.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area.
• Setup, service, maintenance, and breakdown of the breakfast bar line.
• Prepare specified food items at the breakfast bar and replenish food.
• Observe house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.

Skills

Customer service

Communication

Bilingual English/Spanish

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.