Guest Room Attendant | Philadelphia Ridley Park Springhill Suites

Philadelphia Springhill Suites; Ridley Park (Delaware County); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Philadelphia Springhill Suites is seeking a reliable housekeeping associate to maintain clean, comfortable guest rooms and public areas to the hotel’s exacting standards. You will report maintenance issues, handle guest requests, and ensure the confidentiality and security of all guest rooms.

The schedule is flexible, including weekends and holidays. English communication is required; bilingual English/Spanish is a plus.

Qualifikationen

• Minimum one year cleaning experience; hotel experience preferred.
• Ability to communicate with guests, management and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions for clientele.

Aufgaben

• Clean guest rooms as assigned, ensuring standards of cleanliness.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of all guest rooms.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.

Kenntnisse

Cleaning experience

Guest communication

Chemical handling

Bilingual English/Spanish

Local activities knowledge

Jobbeschreibung

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.