Alumni & Social Media Engagement Lead

Foundry Steamboat; Colorado, United States, Northern America, Americas; Hybrid; USD 32.000 - 37.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental and vision

401(k) plan

Paid time off

Professional development

Continuing education reimbursement

Paid holidays

Zusammenfassung

Foundry Steamboat is seeking an Alumni and Social Media Coordinator to strengthen community ties and brand presence. You will manage alumni outreach, events, and digital engagement while supporting referrals and re-engagement in treatment.

You will create authentic social media content, monitor engagement, and collaborate with Admissions and other departments to maintain confidentiality and professional boundaries.

Qualifikationen

• High school diploma or equivalent required; bachelor’s degree preferred.
• Two years of experience in customer service, community engagement, event planning, social media, marketing, or a related role required.
• Experience in behavioral health, substance use treatment, or mental health required.
• Experience with social media platforms, content creation, and CRM systems required.

Aufgaben

• Alumni Engagement & Support: Build and maintain relationships with current clients and alumni and support their transition into the alumni community.
• Alumni Engagement & Support: Maintain consistent alumni outreach through calls, texts, email, meetings, events, and digital platforms.
• Alumni Engagement & Support: Facilitate alumni meetings and coordinate alumni events and activities.
• Alumni Engagement & Support: Identify alumni who may need additional treatment or support and connect them with Admissions or the appropriate team.
• Alumni Engagement & Support: Support alumni and community-generated referrals in partnership with Admissions and Business Development.
• Alumni Engagement & Support: Maintain accurate documentation of alumni engagement, referrals, and outcomes.
• Alumni App: Become the internal point person for Foundry’s alumni app, including enrollment, engagement, content, and ongoing utilization.
• Alumni App: Keep app information and resources current and encourage consistent alumni participation.
• Alumni App: Monitor engagement and feedback and recommend improvements to strengthen the alumni experience.
• Social Media and Content: Manage Foundry’s day-to-day social media activity, including creating, scheduling, and posting approved content.
• Social Media and Content: Develop content highlighting Foundry programs, staff, alumni, recovery, events, education, and community involvement.
• Social Media and Content: Identify and capture appropriate photos, videos, stories, and content opportunities while maintaining required permissions and confidentiality.
• Social Media and Content: Monitor engagement and recommend content ideas and strategies to increase Foundry’s reach and brand awareness.
• Community and Compliance: Represent Foundry at alumni, community, and industry events as needed.
• Community and Compliance: Maintain current knowledge of Foundry programs, services, and admission criteria.
• Community and Compliance: Follow all confidentiality, compliance, consent, and professional-boundary requirements.

Kenntnisse

Social media

Communication

Relationship-building

Organization

Content creation

CRM systems

Microsoft Office

Ausbildung

High school diploma

Bachelor’s degree preferred

Tools

CRM systems

Microsoft Office

Jobbeschreibung

Foundry Steamboat is seeking an Alumni and Social Media Coordinator to strengthen community ties and brand presence. You will manage alumni outreach, events, and digital engagement while supporting referrals and re-engagement in treatment.

You will create authentic social media content, monitor engagement, and collaborate with Admissions and other departments to maintain confidentiality and professional boundaries.