Alumni Relations & Global Ambassador Lead

WorldStrides; Austin (TX); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous paid time off

Tuition reimbursement and professional

Travel opportunities

Flexible work schedule

Employee resource groups

Employee assistance program

Parental/caregiver leave

Discount programs

Job summary

WorldStrides is seeking an Alumni Relations Advisor to enhance brand awareness, provide professional development to alumni, and generate leads for Higher Education participants across U.S. campuses.

You will oversee Global Ambassadors, recruit on-campus and virtually, conduct interviews, train, and monitor progress throughout the academic year, contributing to ongoing growth of WorldStrides Higher Education.

Qualifications

• Bachelor’s degree in a relevant field (Education, Marketing, Communications, International Relations).
• Strong written and verbal communication skills.
• Experience in customer service and/or marketing.
• Demonstrated experience in multicultural settings.
• Attention to detail and a desire to learn new aspects of the International Education field.
• Proficiency in Microsoft Office products (Word, Outlook, Excel, Teams, etc.).

Responsibilities

• Develop and implement strategies to recruit and engage program alumni in the Global Ambassador program
• Manage Global Ambassadors through various channels, such as monthly check-ins and virtual form processing
• Oversee the application process, including conducting interviews and hiring prospective Global Ambassadors
• Train and onboard Global Ambassadors from WorldStrides Higher Ed programs and effective campus recruitment practices
• Process activity reports and time sheets for Global Ambassadors
• Analyze team efficiency, workload and student engagement and lead generation trends
• Promote Global Ambassador engagement through the Global Ambassador Badge Program
• Update and maintain alumni and GA resources, including virtual forms, the website, online orientation, and the learning management system
• Respond to general inquiries sent to the alumni email
• Support on-campus recruiting and partner education efforts in collaboration with Campus Partnerships, including domestic travel
• Occasionally work with Campus Partnerships on Global Ambassador attendance for spot recruitment, fairs/events or professional development conferences
• Provide professional development support for alumni, including resume and cover letter reviews and mock interviews
• Perform other duties as assigned

Skills

Strong communication

Customer service/marketing experience

Multicultural experience

Attention to detail

Education

Bachelor’s degree in Education, Marketing, Communications, International Relations

Tools

Microsoft Office

Job description

WorldStrides is seeking an Alumni Relations Advisor to enhance brand awareness, provide professional development to alumni, and generate leads for Higher Education participants across U.S. campuses.

You will oversee Global Ambassadors, recruit on-campus and virtually, conduct interviews, train, and monitor progress throughout the academic year, contributing to ongoing growth of WorldStrides Higher Education.