Alumni & Family Engagement Events Assistant

Union College Career Center in Becker Hall; City of Schenectady (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Generous Vacation, Sick, and Personal 

Winter Recess Break

Healthcare: Medical, Dental, Vision

On-Campus Fitness Facility Access

403(b) Retirement Plan

Salary Continuation for Disability

Tuition Exchange

Job summary

Union College Career Center in Becker Hall is seeking a Program Assistant to provide administrative support to Alumni & Parent Engagement staff and to staff key events including Homecoming, Family Weekend and ReUnion.

You will manage event registration, coordinate with class correspondents, and support operational tasks across regional alumni clubs and affinity programs while delivering excellent customer service to alumni and parents of the College.

Qualifications

• Associates degree or combination of relevant education, training, certifications, and/or work experience required.
• Strong oral and written communication skills, including attention to detail.
• Proficient in using a range of business office software applications and systems, including experience navigating a CRM and working knowledge of Microsoft Excel. Ability to quickly learn other software applications.
• Able to collaborate effectively with colleagues across the College to achieve shared goals and objectives.
• Able to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
• Able to work in a fast-paced environment and be self-motivated with the ability to manage multiple projects simultaneously.
• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.
• Strong oral and written communication skills, including attention to detail.
• Able to anticipate, deliver on, and exceed the expectations of alumni, students, guests, and colleagues.

Responsibilities

• Customer Service: Provide outstanding customer service as the first point of contact for the Office of Alumni & Parent Engagement.
• Event Registration: Build events using Anthology and manage online registration for major alumni events; process payments and send confirmations.
• Class Correspondents: Serve as the primary contact for class correspondents for alumni magazine updates.
• APE Operations: Reconcile purchases, monitor department emails, enter contact reports and maintain records, prepare event materials.
• General: Contribute to annual strategic planning and staff events; support colleagues during crunch times.

Skills

Customer service

Event coordination

Communication

Team collaboration

Time management

Confidentiality

Education

Associates degree

Tools

CRM

Microsoft Excel

Job description

Union College Career Center in Becker Hall is seeking a Program Assistant to provide administrative support to Alumni & Parent Engagement staff and to staff key events including Homecoming, Family Weekend and ReUnion.

You will manage event registration, coordinate with class correspondents, and support operational tasks across regional alumni clubs and affinity programs while delivering excellent customer service to alumni and parents of the College.