Alumni & Events Administrative Assistant

unioncollege

New York (NY)

On-site

USD 23,000 - 32,000

Full time

6 days ago

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Job summary

Union College is seeking a Program Assistant for the Office of Alumni & Parent Engagement. The role provides administrative support, staff coordination for Homecoming, Family Weekend, and ReUnion, and regional alumni program operations.

Onsite, 40 hours/week, non-exempt, with a focus on customer service and event logistics. Responsibilities include managing registrations, reports, and communications, while collaborating across College Relations to enhance alumni engagement and uphold

Qualifications

Associates degree or equivalent work experience required.
Strong oral and written communication skills with attention to detail.
Proficient with business software and capable of learning new systems quickly.
Able to collaborate with colleagues to achieve shared goals and maintain confidentiality.
Able to manage multiple projects in a fast-paced environment while providing excellent service.

Responsibilities

Customer Service: serve as first point of contact for Alumni & Parent Engagement; troubleshoot requests across offices.
Event Registration: build events in Anthology, manage online registration, process payments, and send confirmations.
Class Correspondents: act as primary contact for class correspondents for alumni magazine updates.
APE Operations: reconcile purchases, monitor emails/phones, enter reports, and prepare event materials.
General: assist in developing annual strategic plan and staff events as needed.