Alumni Engagement Lead for Recovery & Aftercare

Ascension Recovery Services; Columbus (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

ICHRA Health Benefit

Dental & Vision Insurance

401(k) Retirement Plan

Generous PTO + holidays

Employee Assistance Program (EAP)

Job summary

Indiana Treatment Centers, Columbus, IN, is seeking an Alumni Coordinator to develop and sustain a comprehensive alumni program that supports patients transitioning into long-term recovery.

The role collaborates with clinical, operations, and business development teams to strengthen aftercare, reduce readmissions, and track engagement through CRM/EMR systems, while organizing monthly alumni events and community initiatives.

Qualifications

• Must have high school diploma or equivalent with 2+ years sustained recovery.
• Strong understanding of recovery-oriented care and engagement strategies.
• Ability to build relationships with diverse patient populations.
• Excellent organizational, communication, and facilitation skills.
• Proficiency in Microsoft Office and data tracking systems.
• Valid driver’s license with acceptable driving record.

Responsibilities

• Develop, implement, and sustain a structured alumni program for discharged patients.
• Manage an alumni engagement calendar with groups, events, and outreach campaigns.
• Track alumni participation through CRM/EMR systems and establish outreach cadence.
• Lead post-discharge follow-up calls and alumni groups (in-person/virtual).
• Coordinate peer mentorship between alumni and current patients.
• Support discharge planning, aftercare coordination, and links to recovery resources.

Skills

Personal Experience with recovery

Recovery-oriented care

Mission-driven

Patient engagement strategies

Relationship building

Organizational skills

Microsoft Office & data tracking

Driver's license

Education

High School Diploma or equivalent

Bachelor's degree in related field

Tools

CRM/EMR systems

Job description

Indiana Treatment Centers, Columbus, IN, is seeking an Alumni Coordinator to develop and sustain a comprehensive alumni program that supports patients transitioning into long-term recovery.

The role collaborates with clinical, operations, and business development teams to strengthen aftercare, reduce readmissions, and track engagement through CRM/EMR systems, while organizing monthly alumni events and community initiatives.