Alumni Engagement & Aftercare Coordinator

Boca Recovery Center; Hartford (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plans

Disability Coverage

Paid Time Off

Continuing Education & Professional DE

Job summary

Boca Recovery Center is seeking an Alumni Coordinator to oversee post-treatment support and sustain engagement with program alumni. You will help promote recovery, support re-admission efforts when needed, and build strong relationships with alumni to encourage ongoing utilization of resources.

Key duties include maintaining outreach for a year after discharge, coordinating groups with a licensed therapist, and ensuring compliance with aftercare requirements while collaborating with admissions

Qualifications

• Experience in alumni relations or behavioral healthcare preferred.
• Strong interpersonal and communication skills are essential.
• Ability to manage multiple responsibilities and adapt to evolving priorities.

Responsibilities

• Maintain regular outreach (calls, texts, emails) for at least one year post-discharge.
• Track all interactions and follow-up tasks via Salesforce or similar CRM.
• Ensure compliance with Joint Commission aftercare requirements.
• Facilitate weekly alumni group with a licensed therapist.
• Coordinate and attend weekly H&I commitments.
• Develop strategies to strengthen alumni involvement and participation.
• Review intake forms for accuracy and escalate issues as needed.
• Build rapport with clients prior to discharge for smooth transition to alumni program.

Skills

Interpersonal skills

Communication

Organizational skills

Empathy

Education

Assoc./Bachelors in Human Services

Tools

Salesforce CRM

Job description

Boca Recovery Center is seeking an Alumni Coordinator to oversee post-treatment support and sustain engagement with program alumni. You will help promote recovery, support re-admission efforts when needed, and build strong relationships with alumni to encourage ongoing utilization of resources.

Key duties include maintaining outreach for a year after discharge, coordinating groups with a licensed therapist, and ensuring compliance with aftercare requirements while collaborating with admissions