Alumni Engagement Coordinator

Avenues Recovery; Salisbury (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401K with employer match

Student loan repayment

Medical Insurance

Dental

Vision

Disability (short/long term)

Life and AD&D insurance

Identity Theft Protection

Employee Assistance Program

FSA – Medical

Dependent Care FSA

Job summary

Avenues Recovery Center is seeking an Alumni Programs Manager to lead alumni initiatives across our Eastern Shore facility. You will manage the alumni program, coordinate follow-ups, resources and events, and collaborate with the clinical team to support graduates.

You will engage alumni through calls and events, maintain Salesforce reporting, and oversee alumni social media, helping connect graduates with resources while protecting confidentiality.

Qualifications

• High School Diploma/ GED preferred.
• Substance use/recovery experience strongly preferred.
• If in recovery, min. 1 year period of sustained sobriety required.
• Excellent interpersonal, observation, and communication skills.
• Warm, engaging and dynamic personality; dignified character.
• Ability to maintain absolute confidentiality and firm boundaries.

Responsibilities

• Manage all aspects of Alumni Program (Follow-up, resources, programming, etc.).
• Engage with alumni in a personal, meaningful way through calls, meetings and events.
• Conduct alumni follow-up calls, following established timeline.
• Maintain consistent and accurate Salesforce reporting.
• Connect alumni with clinical support and resources, in collaboration with Clinical Director.
• Oversee all alumni Social Media pages, maintaining consistent activity and engagement.

Skills

Interpersonal skills

Observation skills

Communication skills

Confidentiality

Boundary setting

Warm personality

Education

High School Diploma / GED

Tools

Salesforce

Job description

Avenues Recovery Center is seeking an Alumni Programs Manager to lead alumni initiatives across our Eastern Shore facility. You will manage the alumni program, coordinate follow-ups, resources and events, and collaborate with the clinical team to support graduates.

You will engage alumni through calls and events, maintain Salesforce reporting, and oversee alumni social media, helping connect graduates with resources while protecting confidentiality.