Alterations Specialist: Masterful Fit & Craftsmanship

Nordstrom; Norwalk (CT); On-site; USD 68,053,000 - 118,198,000; Full time

Job summary

Nordstrom in Norwalk, CT is seeking a Tailor/Fitter who delivers exceptional alterations services through craftsmanship. The role focuses on precise measurement and garment fitting to meet customer expectations.

You will measure, fit, and complete alterations on time, while achieving productivity goals and using store technology to track requests. Collaboration with the Alterations & Store Team and clear customer communication are essential.

Qualifications

• Two to three years of tailoring or sewing experience
• Strong communication with customers and coworkers
• Ability to manage multiple alterations requests in a fast-paced environment
• Willingness to learn and operate sewing equipment safely

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations
• Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
• Meet department and individual productivity goals while following proper processes and procedures
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
• Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner

Skills

Fitting experience

Sewing skills

Customer communication

Tools

Sewing machines

Job description

Nordstrom in Norwalk, CT is seeking a Tailor/Fitter who delivers exceptional alterations services through craftsmanship. The role focuses on precise measurement and garment fitting to meet customer expectations.

You will measure, fit, and complete alterations on time, while achieving productivity goals and using store technology to track requests. Collaboration with the Alterations & Store Team and clear customer communication are essential.