Alterations & Guest Services Specialist

David's Bridal; Toledo (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive Pay

Team Bonus

Get Paid Early!

Referral Incentive Program

Dream Maker Discount

401K Program

Job summary

David’s Bridal in Toledo, OH, is seeking an enthusiastic Part-Time Alterations Associate to welcome customers and guide them through alterations and customization options. You will use store systems to manage flow, maintain the alterations room, and coordinate with leadership to ensure a five-star experience.

Prior sewing and POS experience are a plus, and a high school diploma is required. Join a team that values diversity and customer care, with benefits and opportunities to grow in a busy

Qualifications

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel helpful.
• Prior sewing experience is helpful.
• Experience with computerized POS system preferred.

Responsibilities

• Provide five-star customer service over the phone, chat, and in person.
• Manage customer flow using store systems to deliver a great experience.
• Promote alterations services and personalization options.
• Maintain store standards and assist with alterations appointments.
• Support inventory and cash wrap processes with accuracy.

Skills

Customer service

Communication

Problem solving

Conflict resolution

Education

High school diploma or equivalent

Tools

POS system

Job description

David’s Bridal in Toledo, OH, is seeking an enthusiastic Part-Time Alterations Associate to welcome customers and guide them through alterations and customization options. You will use store systems to manage flow, maintain the alterations room, and coordinate with leadership to ensure a five-star experience.

Prior sewing and POS experience are a plus, and a high school diploma is required. Join a team that values diversity and customer care, with benefits and opportunities to grow in a busy