Bridal Alterations Specialist

David's Bridal; City of Middletown (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Rewarding Environment

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Dream Maker Discount

Vision Care

401K Program

Discounts for Home and Auto Insurance

Discounts for Mobile

Job summary

David's Bridal is seeking a part-time Alterations Associate to welcome customers, assist with fittings, and promote alteration services. You will collaborate with stylists to ensure gown fit and quality, while upholding store standards and a friendly shopping environment.

This role requires high school diploma and sewing experience, with 1–2 years of retail experience. Proficiency with a POS system is a plus, and benefits include competitive pay and employee discounts.

Qualifications

• High school diploma or equivalent degree.
• 1-2 years prior retail experience in an apparel or specialty store environment.
• Prior sewing experience required, preferably in bridal and/or special occasion production environment.
• Prior experience with computerized POS (Point of Sale) system is a plus.

Responsibilities

• Welcome customers with friendly enthusiasm over phone, chat and in person; communicate clearly and adapt style to customers.
• Use systems to manage customer flow and deliver five-star service.
• Maintain service levels by being prepared, welcoming, and meeting customer needs.
• Assist alterations team and promote alteration services and customization options.
• Assist stylists in closing sales by advising gown fit and customization.
• Maintain alterations area and ensure pristine garment condition before delivery.
• Process transactions accurately at the cash wrap and support store standards.

Skills

Customer service

Phone skills

Conflict resolution

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

David's Bridal is seeking a part-time Alterations Associate to welcome customers, assist with fittings, and promote alteration services. You will collaborate with stylists to ensure gown fit and quality, while upholding store standards and a friendly shopping environment.

This role requires high school diploma and sewing experience, with 1–2 years of retail experience. Proficiency with a POS system is a plus, and benefits include competitive pay and employee discounts.