ALM Tools Specialist - Drive Global Engineering Efficiency

Right Hire Consulting LLC; Tampa (FL); On-site; USD 95,000 - 125,000; Full time

Job summary

Right Hire Consulting LLC is seeking an ALM Tools Support Engineer to join the Direct Delivery (DPO COE) team. You will provide expert support for ALM tools, assist with deployment, configuration, troubleshooting, and automation to improve project efficiency across global engineering teams.

The ideal candidate has strong knowledge of Microfocus QC/ALM/Octane, ALM administration, SQL scripting, and experience in customization, reporting, and integration.

Qualifications

• Experience in ALM tool administration and customization.
• Strong SQL querying and scripting capabilities.
• Understanding of software development, configuration management, and change control processes.
• Proven ability to work independently in a global environment.
• Excellent written and verbal communication skills.

Responsibilities

• ALM Tool Support: Troubleshoot user-reported issues and provide resolutions.
• User & Project Management: Create new users and projects, configure ALM tools, and monitor usage.
• Customization & Configuration: Tailor tools to project requirements, including workflows, alerts, and dashboards.
• Training & Best Practices: Develop user guides, conduct training, and promote ALM tool best practices.
• Automation & Scripting: Support automation of repetitive tasks and tool-related scripting.
• Data Extraction & Reporting: Generate dashboards, charts, and audit reports for engineering and management teams.
• Integration & Migration: Ensure seamless integration of ALM tools with other systems and oversee project migrations.
• System Administration: Monitor and manage centralized ALM services, including license servers, databases, and application services.
• Upgrades & Testing: Pilot new tools, test upgrades, and collaborate with IT for implementation.

Skills

ALM Administration

SQL & Scripting

Automation

Microfocus QC/ALM/Octane

Change Management

Analytical Thinking

Independent Work

Communication Skills

Engineering Collaboration

Tools

Micro Focus ALM Suite

Octane

Job description

Right Hire Consulting LLC is seeking an ALM Tools Support Engineer to join the Direct Delivery (DPO COE) team. You will provide expert support for ALM tools, assist with deployment, configuration, troubleshooting, and automation to improve project efficiency across global engineering teams.

The ideal candidate has strong knowledge of Microfocus QC/ALM/Octane, ALM administration, SQL scripting, and experience in customization, reporting, and integration.