Allergy Department Administrative Assistant (On‑Site)

Beth Israel Lahey Health, Inc.; Burlington, Northern (MA, KY); Hybrid; USD 28,000 - 38,000; Full time

Job summary

The Administrative Assistant will support the Allergy Department at Lahey Clinic, fully on-site at our Burlington location. The schedule is Monday through Friday, 8:30am-5pm, and involves extensive interaction with patients, families and staff.

Responsibilities include scheduling, correspondence, records management and coordination with other departments, while providing strong customer service in a medical center environment.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Experience with computer systems required, including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls.
• Greets and directs patients/families, visitors and staff.
• Types and prepares correspondence and documents to quality standards.
• Schedules appointments and maintains calendars for assigned staff.
• Prepares patient records for clinical activities and maintains patient records for physicians.
• Acts as liaison with other departments and external customers and handles confidential information.

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The Administrative Assistant will support the Allergy Department at Lahey Clinic, fully on-site at our Burlington location. The schedule is Monday through Friday, 8:30am-5pm, and involves extensive interaction with patients, families and staff.

Responsibilities include scheduling, correspondence, records management and coordination with other departments, while providing strong customer service in a medical center environment.