Allergy Billing Assistant

TexasAllergyMD; Southlake (TX); Remote; USD 60,000 - 80,000; Part time

Job summary

A leading allergy practice is seeking a detail-oriented Medical Billing Assistant to facilitate communication between patients and billing entities. The role is focused on resolving billing inquiries, investigating claims, and ensuring smooth financial operations, primarily in a remote environment with part-time hours.

Benefits

Performance bonuses for patient satisfaction metrics

Qualifications

• 2+ years experience in medical billing, preferably in specialty practice.
• Proficiency with EMR/billing systems.
• Experience handling billing disputes required.

Responsibilities

• Handle patient billing inquiries via phone and email.
• Process refund requests and resolve payment discrepancies.
• Serve as primary contact between practice and billing company.

Skills

Communication écrite et verbale

Connaissance des codes CPT

Connaissance des processus d'assurance

Education

Certification de facturation médicale (CPC, CMRS, ou similaire)

Tools

Microsoft Office

Google Workspace

Job description

Position Overview

We are seeking a detail-oriented Medical Billing Assistant to serve as the primary liaison between our allergy practice, patients, and our outsourced billing company. This role will focus on resolving patient billing inquiries, investigating claim issues, and ensuring smooth financial operations.

Key Responsibilities

Patient Communication

• Handle all patient billing inquiries via phone and email
• Explain insurance benefits, deductibles, and payment responsibilities clearly
• Resolve billing disputes and payment discrepancies
• Process refund requests and coordinate with billing company
• De-escalate upset patients with professional, empathetic communication

Billing Investigation & Resolution

• coordinate corrections with billing company
• Track and follow up on denied or rejected claims
• Verify insurance coverage and prior authorizations
• Reconcile patient accounts and identify billing errors
• Create and maintain documentation of all patient interactions

Coordination & Communication

• Serve as primary contact between practice and outsourced billing company
• Escalate complex billing issues requiring clinical input
• Prepare weekly reports on billing inquiries and resolution status
• Collaborate with front office staff on insurance verification

Required Qualifications

• 2+ years medical billing experience, preferably in specialty practice
• Strong knowledge of CPT codes, ICD-10, and insurance processes
• Experience with common EMR/billing systems
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and Google Workspace
• Stable internet connection and quiet home office environment

Preferred Qualifications

• Experience with allergy/immunology billing codes
• Medical billing certification (CPC, CMRS, or similar)

Schedule & Compensation

• Part-time: 10 hours a week
• -Friday,
• Performance bonuses for patient satisfaction metrics

Application Requirements

Please submit:

• Resume highlighting medical billing experience
• Cover letter explaining your approach to handling upset patients
• References from previous healthcare employers
• Examples of billing issues you've successfully resolved This is a remote position. Candidates must be located in [your state] due to HIPAA compliance requirements.