Allentown Technical Solutions Specialist

Fuller Technologies; Allentown (Lehigh County); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Disability insurance

Life insurance

Voluntary insurance

PTO

Holidays

Parental leave

401(k) matching

Continuing education support

Professional license bonus

Résumé du poste

Fuller Technologies is seeking a technically minded specialist to support Sales, Engineering, Customer Service, and Purchasing. You will review parts, assist with drawings and manuals, and help ensure accurate information for customer inquiries and orders.

The role emphasizes learning industrial equipment and building broader expertise over time. You will develop knowledge of Fuller products, collaborate across teams, and progressively transition into more extensive technical or Service

Qualifications

• Technical aptitude and ability to read/understand technical documentation.
• Strong organizational skills and attention to detail.
• Good written and verbal communication; ability to collaborate cross-functionally.

Responsabilités

• Provide basic technical support to internal teams (Sales, Engineering, Customer Service, Purchasing).
• Research and validate parts and materials using drawings, specifications, and manuals.
• Review technical documents to ensure accuracy of information.
• Answer basic technical questions and collaborate with Engineering when needed.
• Support inquiries and order handling by organizing accurate technical information.

Connaissances

Technical aptitude

Organizational skills

Communication skills

Multi-tasking

Curiosity

Problem solving

Formation

Associate or Bachelor in Engineering Technology related field

Description du poste

Technical Solutions Specialist

People behind the solutions

At Fuller Technologies we know that building a strong team starts with creating opportunities for growth. For over a century, we’ve supported the people behind the solutions, fostering a culture where hard work is valued, learning is encouraged, and teamwork drives success.

Here, you’ll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeed—every step of the way.

About the role

As a Technical Solutions Specialist, you will provide technical and administrative support to our Sales, Engineering, Customer Service, and Purchasing teams. You will help research and validate parts and materials, review technical drawings and manuals, answer basic technical questions, and ensure accurate information is available to support customer inquiries and order execution.

This is an internally focused, developmental role ideal for someone with technical aptitude, strong organizational skills, and an interest in learning industrial equipment and technologies. You will also help organize legacy technical information and improve part-number data, while building the knowledge and experience to grow into broader technical support or Service Engineering opportunities over time.

Your responsibilities

• Provide basic technical support to Sales, Customer Service, Purchasing, and other internal teams
• Research and validate parts and materials using equipment information, technical drawings, specifications, manuals, and other documentation
• Review technical documentation to identify and communicate accurate information
• Answer basic technical questions and collaborate with Engineering and other internal teams when additional support is needed
• Support customer inquiry and order handling by ensuring technical information and documentation are accurate and organized
• Help drive the cleanup and deduplication of legacy part numbers in collaboration with Product Engineering
• Support the archival, organization, and storage of Fuller’s legacy technical documentation
• Identify discrepancies and assist with basic troubleshooting and problem solving
• Develop knowledge of Fuller products, equipment, systems, and technologies over time
• Collaborate across teams while managing multiple requests and priorities

What you bring

• Vocational/technical training, an Associate degree, or a Bachelor’s degree in Engineering Technology, Mechanical Technology, Engineering, CAD/Drafting, Industrial Technology, or another related technical field preferred
• Basic ability to read and understand technical drawings, manuals, specifications, and other technical documentation
• Basic problem-solving and troubleshooting skills with the ability to research information and identify discrepancies
• Strong organizational skills and attention to detail, particularly when working with technical information and records
• Ability to manage multiple requests and work effectively with cross-functional teams
• Strong written and verbal communication skills
• Curiosity and willingness to learn new products, equipment, systems, and technologies
• Prior experience in industrial equipment, manufacturing, technical support, maintenance, spare parts, or a related environment is helpful, but not required

What we offer

• Global network of supportive colleagues and growth opportunities.
• Competitive benefits package including health, dental, disability, life, and voluntary insurance options
• Time to recharge through PTO, plus 10 annual holidays, and parental leave
• Retirement preparation with a 401(k) and company matching
• Financial support for continuing education
• Annual bonus for Professional Engineering licenses
• Employee Assistance Program
• An equal opportunity employer committed to creating a diverse and inclusive workplace

As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.