Allentown Pyro Product specialist

Fuller Technologies; Allentown (Lehigh County); On-site; USD 90,000 - 125,000; Full time

Job summary

Fuller Technologies in Allentown seeks a Pyro Product Specialist to own aftermarket, retrofit, and product-improvement solutions for rotary kilns and other pyro equipment in the cement industry, bringing hands-on engineering leadership to a global service team.

The role spans design through installation, offering technical support, preparing detailed engineering documentation, and driving continuous improvements.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Marine or related field).
• Minimum 3 years of heavy engineering experience.
• Proficiency with engineering software and tools (SolidWorks, CAD, AutoCAD).
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Familiarity with industry regulations and standards.
• Experience in cement or heavy industry preferred.
• Experience with machine design and engineering documentation.
• English technical writing skills.

Responsibilities

• Collaboration with multiple departments to align deliverables, goals and timelines.
• Provide technical support to team members and customers.
• Identify and implement process improvements for efficiency and quality.
• Prepare detailed engineering documentation, specifications, reports, and manuals.
• Propose and execute engineered parts for aftermarket and retrofit projects.
• Travel to job sites and regional offices as needed (up to 30 days/year).
• Review design drawings in SolidWorks 3D and AutoCad.
• Create and review configuration programs in Tacton.
• Perform and review mechanical calculations.
• Promote safety culture and teamwork across the global organization.

Skills

Analytical skills

Problem-solving

Communication skills

Teamwork

Regulatory knowledge

Continuous improvement mindset

Technical writing in English

Workshop/site experience

Cement industry experience

Machine design

Engineering documentation

Education

Bachelor’s degree in Engineering (Mechanical, Marine or related field)

Tools

SolidWorks

AutoCAD

CAD

Job description

Pyro Product Specialist, Allentown

People behind the solutions

At Fuller Technologies we know that building a strong team starts with creating opportunities for growth. For over a century, we’ve supported the people behind the solutions, fostering a culture where hard work is valued, learning is encouraged, and teamwork drives success.

Here, you’ll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeed—every step of the way.

About the role

Our global Service Engineering team is looking for a technically sharp and motivatedPyro Product Specialistto take ownership of aftermarket, retrofit, and product improvement solutions for Rotary Kilns and other Pyro equipment in the cement industry.

Service Engineering sits at the intersection of sales and execution – we are the technical backbone behind proposals, troubleshooting, and high-value retrofits. You will join a team of specialists with global responsibility for mechanical Pyro equipment, including rotary kilns, preheaters, burners, and similar heavy machinery, bringing together hands‑on engineering, product ownership, and cross‑functional collaboration.

You will apply your specialist knowledge across the full equipment lifecycle – from design and fabrication through to installation and operation – supporting both internal stakeholders and customers around the world. You will work independently with limited supervision, influencing outcomes through deep technical expertise.

Your role & Responsibilities:

• Collaboration: Work closely with other departments (e.g., Customer Service, Sales departments, Business development, Procurement, Customers and quality assurance) to ensure alignment on deliverables, goals and timelines.
• Technical Support: Provide technical support and guidance to team members and customers as needed.
• Continuous Improvement: Identify and implement process improvements to enhance efficiency and product quality.
• Documentation: Prepare detailed engineering documentation, including specifications, reports, and manuals, ensuring compliance with regulations and standards.

Key Responsibilities:

• Responsibility for technical proposal preparation and execution of engineered parts for our aftermarket and retrofit business
• Responsible for on-time, on budget, quality of engineering packages for individual projects Works on standardization, product improvement, and development efforts of product line (Value Engineering)
• Travels to job sites and regional offices as required in support of equipment problems, installations, and sales efforts. Travel up to 30 days per year
• Assists with solving manufacturing and operational problems
• Analyzes complex design problems requiring the development of new or improved techniques or procedures
• Create, review and approves design drawings prepared in SolidWorks 3D and AutoCad
• Create and review configuration program prepared in Tacton
• Perform and Review of mechanical calculations
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities
• Be an engaged team player working close together with colleagues across the global organization

You bring

• Bachelor’s degree in Engineering (Mechanical, Marine or related field).
• Min. 3 years of relevant heavy engineering experience
• Proficiency in engineering software and tools (e.g., Solidworks, CAD, etc.).
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Familiarity with industry regulations and standards.
• Preferred experience within Cement industry or similar heavy industry.
• You have experience with machine design, engineering documentation and SolidWorks
• You have practical experience from a workshop or site, preferably working in Cement Industry
• You can demonstrate that you are systematic in your working methodology
• You have a mindset for continuous improvements in methodologies and working procedures
• You have technical writing skills in English

Build a better world

Fuller Technologies helps build societies all over the world by contributing to the infrastructure needed for global economic growth. It is a big responsibility, and we are committed to driving growth while minimising environmental impact. To achieve this, your skills, your curiosity, and your drive for change are important. Together in our diverse team, we collaborate in an inclusive and supportive environment to discover further ways to economic and environmental success.