Alcohol Compliance Teammate

Compass Group USA; Seattle (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Instapay

High interest savings via EVEN app

Job summary

Compass Group USA at Lumen Field in Seattle seeks an Alcohol Compliance Teammate to monitor alcohol service, enforce state liquor laws, and uphold Levy policies. The role emphasizes safety, discretion, and professional conduct during high-energy events.

You will verify signage, watch for underage or intoxicated guests, and escalate issues to management. Competitive wages and perks like Instapay are offered in a fast-paced stadium setting.

Qualifications

• Must be 21 years of age or older.
• Must possess and maintain a valid Washington State MAST Class 12 Permit.
• Knowledge of Washington State alcohol laws and responsible service standards preferred.
• Previous experience in alcohol service, security, compliance, hospitality, or guest services is a plus.
• Ability to identify valid and fraudulent identification.
• Ability to work independently with minimal supervision.
• Strong verbal communication and interpersonal skills.
• Ability to exercise discretion and maintain confidentiality.

Responsibilities

• Monitor concession stands, bars, portable locations, and premium spaces.
• Verify responsible alcohol service signage is displayed.
• Ensure alcohol service adheres to Levy policies and cut-off times.
• Observe guest behavior and identify signs of intoxication.
• Report violations and incidents to ACT Supervisors or Management.
• Document incidents accurately and communicate clearly about compliance issues.

Skills

21+ years old

Washington MAST Class 12

Alcohol laws knowledge

Responsible service

Guest safety awareness

De-escalation skills

Discretion & confidentiality

Job description

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Position Title: Alcohol Compliance Teammate - Lumen Field

Pay Range: $24.84 to $25.84 per hour

Location: Lumen Field

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

Are you ready to be a part of something extraordinary? Lumen Field, the iconic sports and entertainment venue located in the heart of Seattle, has been named the "Best Stadium" by USA Today, and we're looking for passionate individuals to join our team and help us maintain our reputation for excellence.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

The Alcohol Compliance Team (ACT) Member serves as a key frontline ambassador for alcohol safety and regulatory compliance. This role is responsible for proactively monitoring alcohol service throughout the venue, ensuring adherence to Washington State liquor laws and Levy policies, and helping protect the safety of our guests, team members, and the organization. This position requires strong situational awareness, sound judgment, professionalism, and the confidence to address sensitive situations appropriately.

Essential Duties and Responsibilities

• Conduct routine and continuous monitoring of concession stands, bars, portable locations, and premium spaces
• Verify required responsible alcohol service signage is properly displayed and visible
• Ensure alcohol service adheres to Levy policies, including drink limits, portion sizes, and service procedures
• Confirm alcohol service ends at designated cut-off times
• Observe guest behavior and identify signs of visible intoxication
• Ensure alcohol is not served to visibly intoxicated or impaired guests
• Monitor for and report alcohol service to minors or individuals without valid identification
• Identify and report “pass-offs,” including situations where alcohol is purchased for underage or intoxicated guests
• Assist in de-escalating situations by promptly notifying management or security when needed
• Observe ID checks to ensure proper procedures are followed
• Verify team members are checking identification thoroughly and consistently
• Recognize valid and invalid forms of identification
• Immediately report violations, concerns, or incidents to ACT Supervisors or Management
• Accurately document incidents and observations as required
• Provide clear, factual, and timely communication regarding compliance issues

Job Requirements/Skills

• Must be 21 years of age or older
• Must possess and maintain a valid Washington State MAST Class 12 Permit
• Knowledge of Washington State alcohol laws and responsible service standards preferred
• Previous experience in alcohol service, security, compliance, hospitality, or guest services is a plus
• Ability to identify valid and fraudulent identification
• Ability to work independently with minimal supervision
• Strong verbal communication and interpersonal skills
• Ability to exercise discretion and maintain confidentiality

Physical Requirements

• Ability to stand and walk for extended periods (up to 8+ hours per event)
• Ability to navigate stairs, ramps, and large crowds
• Ability to work in loud, fast-paced, and high-volume environments
• Ability to work indoors and outdoors in varying weather conditions
• Ability to lift up to 25 lbs occasionally

This position operates in a large-scale stadium environment during professional sporting events, concerts, and special events. The environment is fast-paced, high-energy, and guest-focused.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app