Alarm Service Technician

Brinks Home; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Brinks Home, a leader in the smart security industry, is seeking an Alarm Service Technician based in Oklahoma City. This role involves installing, maintaining, and servicing security systems while providing excellent customer service. Candidates should possess a high school diploma, relevant certifications, and strong problem-solving skills.

Benefits

Medical and Dental Benefits

401(k) with Employer Match

Paid Time Off & Holidays

Continuing Education

Disability Coverage

Mental & Physical Health Benefits

Qualifications

• Experience with alarm panels like 2GIG, Qolsys, Ademco, etc.
• Excellent driving record and valid driver’s license required.
• Must be comfortable working at heights and in tight spaces.

Responsibilities

• Install, service, and inspect low-voltage electronic security equipment.
• Conduct site evaluations with customers and train them on system usage.
• Diagnose and resolve technical failures in security systems.

Skills

Customer Service

Troubleshooting

Technical Problem Solving

Education

H.S. Diploma or GED

Low-voltage license or alarm installation certification

NICET I

Job description

Join to apply for the Alarm Service Technician role at Brinks Home

1 week ago Be among the first 25 applicants

Join to apply for the Alarm Service Technician role at Brinks Home

Description

Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

Description

Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals.

We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life.

Position Overview:

We are currently seeking a determined Alarm Service Technician who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity.

The Alarm Service Technician is a hands-on role. You will play an integral role in building and maintaining customer relationships. This role entails visiting customer sites throughout the workday installing, servicing, and inspecting low-voltage electronic security equipment.

Key Responsibilities:

• Experience with Alarm panels such as: 2GIG, Qolsys, Ademco, GE, DSC, DMP, and others.
• Ability to troubleshoot technical problems.
• Replace system components as assigned; panels, peripheral devices, audible/visual alarms, etc.
• Driving to customer homes to perform service. Occasional lifting, carrying (up to 30 pounds), pushing and/or pulling; some climbing and balancing; frequent stops, kneeling, crouching and/or crawling.
• Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
• Customer education and training including a system demonstration.
• Conduct a thorough walkthrough / site evaluation with the customer to review work order to make sure the system meets their needs and expectations.
• Install and test the operations of all equipment to ensure proper functionality and signal verification required to establish service.
• Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
• Maintain safety practices to prevent against injury and damage to property.
• Maintain a clean and organized workspace / job site, ensuring customers satisfaction after the interaction.
  
  

Requirements:

• H.S. Diploma or GED
• Good driving record and Valid driver’s license.
• Excellent customer service skills.
• Working knowledge of how an alarm system operates.
• Must be ok with climbing ladders and working at heights.
• Must be ok working in tight spaces such as crawlspaces, attics and basements.
• Low-voltage license or alarm installation certification
• NICET I
  
  

Benefits:

• Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
• Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
• To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
  
  

Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#equalopportunityemployer #veteranfriendly

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Consumer Electronics

Referrals increase your chances of interviewing at Brinks Home by 2x

Sign in to set job alerts for “Service Technician” roles.

Oklahoma City, OK $18.00-$20.00 1 month ago

Automotive Service Technician - All Levels

Service Technician - 2nd Shift - Oklahoma City, OK

Quarry Heavy Equipment Field Service Technician - Johnston, Murray, or Carter County

Oklahoma City, OK $16.00-$20.00 2 days ago

Maintenance Technician III- Sooner Haven

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.