Alarm Monitoring Operator – 24/7 Security Dispatch

Securitas Technology; Honolulu (HI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Pay progression

Shift premium

Merit pay increases

Company training

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401K with match

Paid vacation/holidays/sick leave

Educational assistance

Career advancement opportunities

Employee discounts

Job summary

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions. This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Operator working a Mid-Shift, 2nd, or 3rd shift schedule.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals, logging information, notifying authorities, and ensuring customers are

Qualifications

• Typing 30 wpm.
• Strong multitasking ability.
• Customer service experience desirable.
• Good communication skills.

Responsibilities

• Respond to all incoming alarm signals per documented procedures.
• Log information into the automation system accurately and promptly.
• Answer the multi-line telephone system and notify authorities as needed.
• Follow written and verbal instructions with urgency and accuracy.

Skills

Typing 30 wpm

Multitasking

Customer service

Communication

Education

High School Diploma or GED

Job description

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions. This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Operator working a Mid-Shift, 2nd, or 3rd shift schedule.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals, logging information, notifying authorities, and ensuring customers are