Alarm Monitor Technician

Constellis; Chantilly (VA); On-site; USD 41,000 - 58,000; Full time

Job summary

Constellis in Chantilly, VA seeks an Alarm Monitor to safeguard premises by CCTV surveillance, dispatch, visitor processing, and administrative tasks. The role pays $36.00 per hour and requires full-time, on-site work.

The candidate must hold a Top Secret clearance with polygraph, be a U.S. citizen, and have a high school diploma or GED. Strong writing and customer-service skills are essential for rapid, accurate decisions in a fast-paced environment.

Qualifications

• Active Top Secret/Sensitive Compartment information with full-scope polygraph is required.
• U.S. Citizenship.
• Minimum age 18.
• High School Diploma or GED.
• Impeccable customer service skills.
• Good writing skills and ability to decide quickly and accurately.
• Ability to multitask in a fast-paced environment.
• Excellent verbal communication skills and ability to interpret documents.
• Ability to write routine reports and correspondence.
• Proficient with Microsoft Office and Windows.

Responsibilities

• Perform all duties of an Alarm Monitor.
• Maintain daily duty log.
• Conduct and record checks and verifications.
• Report suspicious activities and persons.
• Operate intrusion detection, fire alarm systems, radio, and phones.
• Receive and relay emergency calls and messages.
• Determine units to respond to alarms and emergencies.
• Record message details (date, time, type, destination).
• Maintain activity, code, and locator files.
• Other duties as assigned.

Skills

Customer service

Writing skills

Verbal communication

Multitasking

MS Windows

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Job description

Position Summary

The Alarm Monitor position provides physical security, by monitoring a detection, intrusion monitoring system. Close Circuit TV (CCTV) monitoring; dispatch; visitor processing; and administrative services.

Compensation

$36.00 per hour

Responsibilities

The responsibilities of the position include, but are not limited to, the following:

• Perform all duties of an Alarm Monitor.
• Maintain daily duty log.
• Conduct and record various checks and verifications.
• Report suspicious activities and persons.
• Operate Intrusion Detection system, fire alarm system, radio transmitter and receiver, and telephones: Receives incoming fire calls by telephone or through alarm system.
• Questions caller observes alarm register.
• Determines type and number of units to respond to alarms and/or emergencies.
• Relays messages from emergency scene, such as requests for additional help and medical assistance.
• Records date, time, type of call and destination of messages received or transmitted.
• Maintains activity, code, and locator files.
• Other duties as assigned.

Qualifications

• You must possess an active Top Secret/Sensitive Compartment information with full scope polygraph before applying.
• U.S. Citizenship.
• Minimum of 18 years of age.
• High School Diploma or GED.
• Impeccable customer service skills.
• Possess good writing skills and ability to make decisions quickly and accurately;
• Ability to function in a fast-paced environment and able to multitask with little assistance.
• Excellent verbal communication skills and able to interpret documents to ensure all rules and procedures are applied.
• Ability to write routine reports and correspondence;
• Ability to maintain telephone rapport with customers at all levels;
• Ability to complete assignments in a timely manner;
• Ability to apply reasoning skills and document them oral, written, and/or diagram form;
• Ability to solve problems until completion;
• Ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint);
• Valid driver's license;
• Current Top-Secret clearance with Compartmental Access and Full-Scope polygraph.

Benefits

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects its commitment to creating a diverse and supportive workplace.