Alarm Monitor

First Coast Security Solutions; Jacksonville (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

First Coast Security Solutions is seeking an Alarm Monitor to support a DoD MARSOC Federal Services contract at Camp Lejeune, North Carolina. This role requires vigilance, quick assessment, and meticulous record keeping.

You will monitor CCTV and alarm panels, identify unauthorized activity, report incidents, maintain logs, and coordinate with supervisors and emergency services. A Secret clearance is required. The position may involve rotating shifts in a secure monitoring center.

Qualifications

• Active Secret clearance is required.
• High school diploma or GED must be held.
• Ability to monitor and interpret security systems and alarms.
• Strong attention to detail and quick response to events.
• Effective communication with supervisors, emergency services, and security personnel.

Responsibilities

• Monitor CCTV systems and security alarms for sensitive areas.
• Identify and report unauthorized or suspicious activity.
• Operate and monitor alarm panels and other electronic security systems.
• Investigate alarm activations and determine legitimacy or malfunctions.
• Maintain logs and documentation related to alarms, incidents, and system activity.
• Ensure communication and alarm systems are functioning properly and report issues.
• Coordinate with security personnel, supervisors, and government representatives on incidents.
• Maintain required records per standard operating procedures.
• Perform other related duties as assigned.

Skills

Active Secret clearance

Education

High school diploma or GED

Job description

First Coast Security Solutions provides security services nationwide. The Alarm Monitor is responsible for monitoring security systems including alarms and CCTV systems in support of a Department of Defense (DoD) MARSOC Federal Services contract at Camp Lejeune, North Carolina. This position requires an active Secret clearance.

Responsibilities

• Monitor CCTV systems and security alarms for sensitive or restricted areas.
• Identify and report unauthorized or suspicious activity.
• Operate and monitor alarm panels, intrusion detection systems, video motion detection systems, and other electronic security systems.
• Investigate alarm activations and determine whether alarms are legitimate or system malfunctions.
• Maintain logs and documentation related to alarms, incidents, and system activity.
• Ensure communication and alarm systems are functioning properly and report system issues for corrective action.
• Coordinate with security personnel, supervisors, and government representatives regarding security incidents.
• Maintain required records in accordance with standard operating procedures.
• Perform other related duties as assigned.

Working Conditions

• Work performed in a secure monitoring center or security operations environment.
• Position requires extended periods of sitting while monitoring multiple screens.
• May require rotating shifts including nights, weekends, and holidays.
• May sit for extended period.
• May monitor multiple screens for an extended period of time.

Qualifications

• Must have an active Secret security clearance.
• Must have high school diploma or GED.
• Ability to monitor and interpret security systems and alarms.
• Strong attention to detail and ability to respond quickly to security events.
• Ability to communicate effectively with supervisors, emergency services, and security personnel.