Alarm Monitor Operator

Unified Business Technologies Inc; Texas; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Vacation benefits

401k matching

Disability insurance

Life insurance

Paid holidays

Job summary

Unified Business Technologies Inc. is seeking an AMS/ security supervisor for Fort Cavazos. This on-site role involves monitoring 600+ alarmed zones, maintaining detailed logs, and coordinating with emergency services personnel to ensure rapid and accurate responses.

The position emphasizes leadership, training, SOP adherence, and rigorous record-keeping in a fast-paced environment. Candidates should meet suitability requirements for access to classified information and possess strong

Qualifications

• Proven experience with team supervision.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Knowledge of Military rules and regulation and customs and courtesies.
• Ability to understand and follow Standard Operating Procedures (SOP).
• Candidate must be able to obtain and maintain suitability requirements for access to classified information.

Responsibilities

• Monitor 600+ alarmed zones and inform Police Dispatcher as needed.
• Maintain logs of events and zone statuses for AMS operation.
• Develop and implement training programs to enhance team skills.
• Ensure compliance with regulations, policies and procedures.
• Respond to escalated alarm situations and provide guidance to team members.
• Maintain records of activities, incidents, and performance metrics.
• Collaborate with Director of Emergency Services Police Dispatcher and Shift Leader to address issues.
• Foster a positive environment and promote teamwork and professional development.

Skills

Leadership

Team supervision

Communication

Problem solving

SOP understanding

Decision making

Education

High school diploma or equivalent

Security certifications preferred

Job description

Description

This is an office-based position that requires full-time attendance. Additionally, * *This is a part-time position. Work hours 1p.m-9p.m or 5a.m-1p.m. Friday-Monday (Guarantee 24 hours per week, typically work closer to 40 hours per week)

• The alarm monitor will provide constant monitoring of the 600 plus alarmed zones on the Fort Cavazos military installation and immediately take appropriate action, to include, informing the Directorate of Emergency Services Police Dispatcher of any alarm zone status change requiring a Police response force response.
• The Alarm Monitoring Station (AMS) operator will also keep the Contracting Officer’s Representative, the alarm maintenance technician, fully informed as to all zone and alarm system events that require maintenance action.
• The AMS operators will keep an accurate and detailed log of any event and every event, or other information pertinent to the overall AMS operation.
• Develop and implement training programs to enhance team members' skills and knowledge.
• Ensure compliance with all relevant regulations, policies, and procedures.
• Respond to escalated alarm situations, providing guidance and support to team members.
• Maintain accurate records of team activities, incidents, and performance metrics.
• Collaborate with other departments (Director of Emergency Services Police Dispatcher and Shift Leader) to address and resolve any issues
• Foster a positive and productive work environment, promoting teamwork and professional development.

What We Offer:

• Generous Vacation and Health benefit package
• 401k matching program
• Long and Short-term disability
• Life Insurance
• Paid Holidays

Requirements

Requirements

• High school diploma or equivalent; additional education or certifications in security or management preferred.
• Proven experience with team supervision.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced, high-pressure environment.
• Knowledge of Military rules and regulation and customs and courtesies.
• Ability to understand and follow Standard Operating Procedures (SOP).
• Candidate must be able to obtain and maintain suitability requirements for access to classified information.

Addon is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees