AL - Hospitality Aide

LionStone Care; Brook Park (OH); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health benefits

401k with company match

PTO + holidays

Referral program

Mentorship programs

Education loan repayment program

Job summary

LionStone Care seeks a Hospitality Aide to support residents at North Park Care Community in Brook Park, OH on a full-time night shift. You will assist with daily living tasks, maintain a clean, safe environment, and provide compassionate service to enhance residents’ quality of life.

The role emphasizes teamwork with nursing staff, attentive listening, and helping with meals, personal care, and activities while promoting dignity and independence for residents.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Previous experience in a healthcare, customer service, or hospitality setting is preferred but not required.
• Skills: Strong interpersonal and communication skills; Compassionate, patient, and caring attitude; Ability to follow instructions and work well as part of a team; Good organizational skills and attention to detail.

Responsibilities

• Provide companionship and engage with residents through conversation, activities, and social interaction.
• Assist residents with non-medical needs, such as making beds, tidying rooms, delivering linens, and ensuring personal items are easily accessible.
• Help residents during mealtime by serving meals, assisting with food and drink, and ensuring residents are comfortable.
• Respond promptly to residents' calls for assistance, addressing requests or notifying clinical staff as needed.
• Ensure residents’ rooms and common areas are clean, organized, and free from hazards.
• Deliver and distribute clean linens, towels, and other supplies as needed.
• Assist with setting up and cleaning dining areas before and after meals.
• Help maintain a pleasant and comfortable living environment for all residents.
• Support residents in maintaining a sense of dignity and independence.
• Assist residents with personal care needs, such as brushing their hair, adjusting their pillows, or ensuring they have water and snacks.
• Provide emotional support to residents by listening and ensuring their comfort and satisfaction.
• Work collaboratively with nursing and care staff to ensure residents’ needs are met.
• Report any concerns regarding residents' health or well-being to the nursing team promptly.
• Assist with transporting residents to activities, dining areas, or appointments within the facility.
• Assist the activities department by helping residents participate in recreational or social events, such as arts and crafts, games, or group activities.

Skills

Interpersonal communication

Compassionate caring

Teamwork

Organizational skills

Education

High school diploma or equivalent

Job description

Overview

The Hospitality Aide provides non-clinical support and assistance to residents in a healthcare or long-term care setting. Responsibilities include helping residents with daily activities, maintaining a clean and comfortable environment, and delivering compassionate, respectful service to enhance residents’ quality of life. This is a full-time, night shift (12 hours) position located at North Park Care Community, Brook Park, OH.

Key Responsibilities

• Resident Assistance
  • Provide companionship and engage with residents through conversation, activities, and social interaction.
  • Assist residents with non-medical needs, such as making beds, tidying rooms, delivering linens, and ensuring personal items are easily accessible.
  • Help residents during mealtime by serving meals, assisting with food and drink, and ensuring residents are comfortable.
  • Respond promptly to residents' calls for assistance, addressing requests or notifying clinical staff as needed.
• Environment Maintenance
  • Ensure residents’ rooms and common areas are clean, organized, and free from hazards.
  • Deliver and distribute clean linens, towels, and other supplies as needed.
  • Assist with setting up and cleaning dining areas before and after meals.
  • Help maintain a pleasant and comfortable living environment for all residents.
• Resident Comfort
  • Support residents in maintaining a sense of dignity and independence.
  • Assist residents with personal care needs, such as brushing their hair, adjusting their pillows, or ensuring they have water and snacks.
  • Provide emotional support to residents by listening and ensuring their comfort and satisfaction.
• Team Support
  • Work collaboratively with nursing and care staff to ensure residents’ needs are met.
  • Report any concerns regarding residents' health or well-being to the nursing team promptly.
  • Assist with transporting residents to activities, dining areas, or appointments within the facility.
• Activity Support
  • Assist the activities department by helping residents participate in recreational or social events, such as arts and crafts, games, or group activities.
  • Encourage residents to participate in facility programs and help them navigate to and from activities.

Qualifications

Education: High school diploma or equivalent required.

Experience: Previous experience in a healthcare, customer service, or hospitality setting is preferred but not required.

Skills:

• Strong interpersonal and communication skills with the ability to build positive relationships with residents.
• Compassionate, patient, and caring attitude.
• Ability to follow instructions and work well as part of a team.
• Good organizational skills and attention to detail.

Benefits

• Health benefits including Medical, Dental & Vision
• 401k with company match
• Early Pay via Tapcheck
• Employee Perks & Discount program
• PTO + Company Holidays + Floating Holidays
• Referral Bonus Program
• Mentorship Programs
• Internal/Upskilling Growth Opportunities
• Continued Education Loan Repayment Program powered by Clasp