Airside General Manager: Safety, Operations & Growth

Menzies Aviation; Denver (CO); On-site; USD 81,000 - 109,000; Full time

Job summary

Menzies Aviation is seeking an experienced General Manager for the Denver DIA station. The role requires strong operational leadership, governance, and a focus on safety, security and regulatory compliance to manage all station activities.

Responsibilities include leading senior teams, budgeting, staffing, service delivery, and driving continuous improvement in safety and customer satisfaction. This senior position reports to the Director of Operations and is based at Denver International

Qualifications

• Bachelor's degree (B.A.) from four-year College or university; or five to ten years related experience and/or training; or equivalent combination of education and experience
• Previous airport leadership experience required
• Experience in business development, sales and commercial negotiation & pricing
• Wide ranging general management experience, with some years of senior management experience
• Extensive management and/or support service experience, preferably in an into plane fueling or ground equipment fueling environment
• Strong communication and interpersonal skills balanced with a high level of confidence to influence and present at all levels
• Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support
• Excellent leadership and people management skills
• Able to influence, engage and motivate at all levels
• Flexible, determined to succeed and self-motivated
• All applicants must hold requisite employment authority to work in the USA
• Must be at least 18 years of age
• Must pass pre-employment drug screen
• Possess and maintain current valid US driver’s license
• Ability to proficiently read, write and speak English
• Able to remain calm under pressure
• Must be comfortable lifting 70lbs
• Must pass FBI background check and obtain US Customs seal
• Must be available and flexible to work variable shifts including nights, weekends, and holidays

Responsibilities

• Fully responsible for the safety and well-being of MA staff; promoting a Safety-First culture; and managing all other aspects of running the station
• Fully responsible for implementation and adherence to MA Safety, Security, Quality, and Training policies and SOPs as well as all relevant industry, local, state, and Federal regulations.
• Leads and collaborates with the senior team to maintain and enhance appropriate, effective safety and security systems, risk assessments, periodical inspections and audits, operational training programs, planning, operational processes, and service delivery
• Leads by example and provides immediate and direct feedback to Employees and colleagues.
• Ensures a system for the effective delivery of safety-related briefings and the cascade of safety-related bulletins, alerts, and information.
• Participates in the development of station-level budgets.
• Ensures the means for proper staffing, planning, and scheduling are in place.
• Ensures that processes are sufficient to ensure inventory and accounting for all Company assets, consumable parts, contracted services, and vendor payments.
• Fully accountable for the financial performance and compliance with Corporate Governance and Legal aspects of Menzies’ businesses in the station.
• Regularly interacts with customers to promote the station and to measure the level of customer satisfaction
• Uses customer feedback to constantly develop and improve capabilities and processes.
• Pursues opportunities for new business and growth of existing services.
• Ensures the development and implementation of the station Emergency Response Plan (ERP), Emergency Action Plan (EAP), Local Contingency Plan (LCP), Business Continuity Plan (BCP), Spill Prevention, Control and Countermeasure Plan (SPCC), Facility Response Plan (FRP), Environmental Emergency Response Plan (EERP), and/or Storm Water Pollution Prevention Plan (SWPPP).

Skills

Leadership

Stakeholder management

Safety management

Budgeting

Regulatory compliance

Security awareness

Communication

Problem solving

Facility management

Education

Bachelor's degree

Job description

Menzies Aviation is seeking an experienced General Manager for the Denver DIA station. The role requires strong operational leadership, governance, and a focus on safety, security and regulatory compliance to manage all station activities.

Responsibilities include leading senior teams, budgeting, staffing, service delivery, and driving continuous improvement in safety and customer satisfaction. This senior position reports to the Director of Operations and is based at Denver International