Airport Wheelchair Supervisor: Lead Passenger Support

Unifi Aviation, LLC; New York (NY); Hybrid; USD 34.000 - 39.000; Vollzeit

Zusammenfassung

Unifi Aviation, LLC is seeking an Airport Wheelchair Supervisor at JFK to oversee wheelchair agents, equipment, and processes for arriving and departing flights. You will coordinate with operations and leadership to ensure every passenger in need receives timely wheelchair assistance and accessibility support.

The role demands strong communication, team leadership, and the ability to work in a fast-paced aviation environment while upholding safety and airline procedures.

Qualifikationen

• 2+ years of relevant experience, with customer service in addition to supervisory experience.
• Must be a local (in-state) resident.
• Valid In-State Driver’s License.
• Successfully pass pre-employment drug screen and background check.
• Must be able to work in a fast-paced environment under time constraints.

Aufgaben

• Oversee wheelchair agents and equipment for arriving and departing flights.
• Communicate with airline systems and leadership to ensure passengers receive assistance.
• Direct passengers through security and immigration as needed.
• Maintain logs and reports of dispatch information.
• Ensure timely movement of resources according to daily schedules.

Kenntnisse

Customer service

Supervisory experience

Jobbeschreibung

Unifi Aviation, LLC is seeking an Airport Wheelchair Supervisor at JFK to oversee wheelchair agents, equipment, and processes for arriving and departing flights. You will coordinate with operations and leadership to ensure every passenger in need receives timely wheelchair assistance and accessibility support.

The role demands strong communication, team leadership, and the ability to work in a fast-paced aviation environment while upholding safety and airline procedures.