Airport Wheelchair Agent – Compassionate Passenger Support

ABM industries; Little Rock (AR); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Tips allowed

Benefits package

Job summary

ABM Industries is seeking an Airline Passenger Assistant (Wheelchair Agent) to assist passengers needing wheelchair support at the airport. This role emphasizes customer service, safety, and coordination with dispatchers and gates. No degree or prior experience required; on-the-job training provided. Open availability and weekend shifts may be required.

The position offers $11.00/hour plus tips with potential weekly earnings from tips and a comprehensive benefits package from ABM.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED or college degree required.
• No experience required; on-the-job training provided.
• Preferred: One year of customer service experience.

Responsibilities

• Follow safety precautions at all times while transporting passengers
• Positive interpersonal interaction with passengers
• Comply with all client and/or site security requirements and processes
• Safely transport passengers in wheelchairs from their retrieval point to their desired destination within the client site or grounds
• Assist passengers with baggage retrieval and transport, if necessary
• Coordinate assignments with dispatchers and gate Agents, if necessary
• Complete thorough Incident Reports

Skills

Customer service

Interpersonal skills

Safety awareness

Education

No high school diploma, GED or college degree required

Job description

ABM Industries is seeking an Airline Passenger Assistant (Wheelchair Agent) to assist passengers needing wheelchair support at the airport. This role emphasizes customer service, safety, and coordination with dispatchers and gates. No degree or prior experience required; on-the-job training provided. Open availability and weekend shifts may be required.

The position offers $11.00/hour plus tips with potential weekly earnings from tips and a comprehensive benefits package from ABM.