Airport Visitor Information Specialist II (Multilingual)

State-of-Hawai; Hawaii; On-site; USD 39,000 - 49,000; Full time

Job summary

The State of Hawai'i, Department of Transportation, seeks a Visitor Information Program Assistant II to assist travelers at Daniel K. Inouye International Airport. The role includes speaking a designated foreign language in addition to English and providing interpreter services as needed.

Applicants must meet minimum qualifications, possess a valid driver's license, and undergo a pre-employment fingerprint check. The position involves rotating shifts, including evenings, weekends and holidays.

Qualifications

• Basic Experience: ability to read, understand and follow oral and written instructions, plus strong verbal skills.
• General Experience: one year showing patience, tact and even temper in dealing with others.
• Special Language Requirement: ability to speak one of the listed languages in addition to English.
• Substitutions Allowed: coursework may substitute for some general experience.
• Driver's License: valid Hawaii driver’s license at time of appointment.
• Criminal History Check: pre-employment fingerprint-based check for security clearance.

Responsibilities

• Speak a designated foreign language in addition to English while conversing with travelers and others.
• Provide interpreter services as required and assist visitors at information desks.
• Perform duties consistent with the next lower level of the series.

Skills

Patience

Tact

Verbal skills

Customer service

Hospitable attitude

Education

High school diploma or equivalent

Coursework in psychology/sociology or behavioral science

Job description

The State of Hawai'i, Department of Transportation, seeks a Visitor Information Program Assistant II to assist travelers at Daniel K. Inouye International Airport. The role includes speaking a designated foreign language in addition to English and providing interpreter services as needed.

Applicants must meet minimum qualifications, possess a valid driver's license, and undergo a pre-employment fingerprint check. The position involves rotating shifts, including evenings, weekends and holidays.