Airport Terminal Operations Specialist

City of Houston; Houston (TX); On-site; USD 52,000 - 80,000; Full time

Job summary

City of Houston is seeking a Terminal Operations Officer to maintain a safe airport environment across terminal and adjacent facilities. Duties include inspections, emergency support, and customer service, with a focus on security compliance and operational efficiency.

The role requires a Bachelor’s degree in a related field and at least one year of airport operations or security experience, plus the ability to obtain security badges and drive as required.

Qualifications

• Requires a Bachelor’s degree in aviation or related field and relevant para-professional experience.
• One year of airport operations, security, or customer service experience required.
• Must possess a valid driver’s license and comply with city driving policy.

Responsibilities

• Inspect airport terminal areas, AO A, perimeter, and tenant facilities for safe, secure operations.
• Support passengers and airport operations during emergencies, outages, and irregular operations.
• Initiate and follow up on work orders with maintenance; ensure regulatory compliance.
• Record violations and issue notices as needed; monitor security plans and ASP areas.

Skills

Customer service

Communication skills

Microsoft Office

Education

Bachelor’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration, Hospitality, or related field

Tools

Microsoft Office Suite

Job description

City of Houston is seeking a Terminal Operations Officer to maintain a safe airport environment across terminal and adjacent facilities. Duties include inspections, emergency support, and customer service, with a focus on security compliance and operational efficiency.

The role requires a Bachelor’s degree in a related field and at least one year of airport operations or security experience, plus the ability to obtain security badges and drive as required.