Airport Terminal Operations Lead | International Services

City-of-Houston,-T; Houston (TX); Vor Ort; USD 70.000 - 90.000; Vollzeit

Zusammenfassung

The City of Houston invites applications for the Airport Operations Supervisor – International Services to lead terminal operations, oversee landside and customer service functions, and ensure a safe, efficient airport environment. The role requires supervising staff, training, scheduling, and coordinating with TSA, police, and tenants to maintain high service standards.

A Bachelor’s degree in a related field and four years of experience in customer service, security, or airport operations are

Qualifikationen

• Bachelor’s degree in aviation management, airway science, criminal justice, law enforcement, business administration, public administration, hospitality, or a related field.
• Directly related professional experience in customer service, a security-related field, or airport operations may substitute for the education requirement on a year-for-year basis.

Aufgaben

• Supervises day-to-day operational activities of terminal operations, traffic control, and/or customer service.
• Plans, schedules, and assigns work; trains and evaluates operational employees in accordance with airport policies.
• Identifies and anticipates operational and security concerns and initiates corrective actions.

Kenntnisse

Leadership

Supervision

Customer service

Ausbildung

Bachelor’s degree in aviation management, airway science, criminal justice, law enforcement, business administration, public administration, hospitality, or a related field

Jobbeschreibung

The City of Houston invites applications for the Airport Operations Supervisor – International Services to lead terminal operations, oversee landside and customer service functions, and ensure a safe, efficient airport environment. The role requires supervising staff, training, scheduling, and coordinating with TSA, police, and tenants to maintain high service standards.

A Bachelor’s degree in a related field and four years of experience in customer service, security, or airport operations are