Airport Store Operations Manager

Socket.dev; Fort Lauderdale (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Socket.dev in Fort Lauderdale is seeking an Assistant General Manager to oversee airport store operations, personnel, sales, cash/inventory control, and store maintenance. You will work with the General Manager to meet sales objectives and lead cohesive store teams.

The role emphasizes customer service excellence, staff training, and policy development to optimize revenue while controlling costs in a fast-paced environment.

Qualifications

• The candidate must have 5-8 years of multi-unit retail management experience.
• Bachelor’s Degree in Business Administration or related field is required.
• Superior written and verbal communication, leadership, and organizational skills.
• Ability to handle stressful situations diplomatically and professionally.
• Knowledge of cash/inventory control, visual merchandising, and shrink management.

Responsibilities

• Promotes high-quality customer service by training staff and modeling behavior.
• Drive revenue, control expenses and inventory, and monitor overall P&L performance.
• Oversee daily store and stockroom operations.
• Ensure accurate transaction procedures and daily reconciliation/reporting.
• Oversee receiving, inventory replenishment, and relationships with partners/vendors.
• Develop policies to increase sales and reduce costs while maintaining service standards.
• Oversee visual merchandising, loss prevention, shipping/receiving, and HR.
• Provide ongoing performance counseling and progressive discipline as needed.

Skills

Retail management

Leadership

Operations

P&L management

Customer service

Staff training

Hiring & onboarding

Excel

Education

Bachelor’s Degree in Business Administration

Tools

Microsoft Excel

Job description

Socket.dev in Fort Lauderdale is seeking an Assistant General Manager to oversee airport store operations, personnel, sales, cash/inventory control, and store maintenance. You will work with the General Manager to meet sales objectives and lead cohesive store teams.

The role emphasizes customer service excellence, staff training, and policy development to optimize revenue while controlling costs in a fast-paced environment.