Airport Station Manager: Lead Ops & Service

PrimeFlight Aviation Services; Monterey (CA); Sur place; USD 85 000 - 140 000; Plein temps

Résumé du poste

PrimeFlight Aviation Services is seeking a Station Manager to oversee all airport operations at a major terminal. You will lead supervisors and frontline staff, ensure safety, regulatory adherence, and high service quality while managing budgets and coordinating with airlines and airport authorities.

Your role involves strategic planning, performance monitoring, and continuous process improvements to optimize efficiency and reliability across the station.

Qualifications

• Minimum 7 years in airport operations or related field.
• Proven managerial or supervisory experience.
• Ability to work nights, weekends, and holidays.
• Pass a background check and drug screen.
• Must be authorized to work in the United States.
• Effective communication and negotiation skills.

Responsabilités

• Oversee day-to-day operations of the airport service station.
• Lead a team of supervisors, agents, and support staff.
• Develop and implement station policies and standards.
• Monitor performance metrics: on-time performance, customer satisfaction, fiscal targets.
• Collaborate with airline partners and airport authorities.
• Conduct staff meetings and training sessions.
• Foster safety culture and perform safety audits.
• Manage staffing levels and labor costs.
• Handle customer inquiries, complaints, and escalations.
• Manage station budget and revenue optimization.
• Coordinate equipment maintenance.
• Ensure security protocols compliance.
• Develop relationships with vendors; sustainability initiatives.
• Prepare reports for senior management.

Connaissances

Airport operations management

Leadership & team management

Budgeting & cost control

Regulatory compliance

Negotiation & stakeholder management

Customer service excellence

Description du poste

PrimeFlight Aviation Services is seeking a Station Manager to oversee all airport operations at a major terminal. You will lead supervisors and frontline staff, ensure safety, regulatory adherence, and high service quality while managing budgets and coordinating with airlines and airport authorities.

Your role involves strategic planning, performance monitoring, and continuous process improvements to optimize efficiency and reliability across the station.