Airport Station Manager: 24/7 Operations Leader

Automatic Data Processing, Inc.; Ontario (CA); On-site; USD 75,000 - 80,000; Full time

Job summary

Automatic Data Processing, Inc. in Ontario, CA is seeking a Station Manager to oversee all on-site operations and staff, including cleaners and leads. You will ensure efficient operations, compliance with standards, and deliver high-level service to meet client expectations.

Strong leadership, organization, and communication are required. Responsibilities include staffing, training, performance evaluations, budgeting, regulatory compliance, reporting, inventory control, and safety enforcement

Qualifications

• Minimum of three years of related management experience or equivalent education and experience.
• Ability to identify and resolve problems efficiently and to promote high-quality work standards.
• Strong analytical skills to interpret business periodicals, technical procedures, and regulations.
• Excellent written and verbal communication skills to interact effectively with various stakeholders.

Responsibilities

• Staff Management: Supervise and manage a team including Interior Aircraft Cleaners, Building Maintenance Cleaners, Leads, and Supervisors. Ensure appropriate staffing levels, conduct interviews, and submit new hire paperwork on time.
• Training: Oversee new hire training, recurrent training, and ongoing development for all staff, ensuring all company and client training requirements are met. Maintain up-to-date training records and ensure employees understand their safety and health responsibilities.
• Performance Management: Conduct annual performance evaluations, addressing employees’ achievement of responsibilities and safe work practices.
• Communication: Maintain clear communication with company Directors, Station Management, Client Management, and Corporate Staff, ensuring transparency and collaboration in all operations.
• Operational Oversight: Monitor productivity and maintain compliance with company and client standards, using client training systems to compile reports. Manage daily schedules for interior and exterior aircraft cleaning and building maintenance, ensuring records are kept up-to-date.
• Budget Management: Adhere to budget constraints for location operations, utilizing financial reports and tools.
• Regulatory Compliance: Ensure all employees complete training for Airport I.D. and driving licenses within three days of employment.
• Reporting: Submit daily reports, timesheets, task completion lists, and other required documentation accurately and on time.
• Inventory Management: Manage inventory and orders for cleaning supplies, mechanical parts, uniforms, and other necessities. Ensure correct orders are submitted to corporate and client representatives.
• Policy Enforcement: Maintain a thorough understanding and enforcement of company policies, procedures, safety protocols, and security measures.
• Operational Knowledge: Possess in-depth knowledge of the entire operation, including aircraft types, GSE, safety protocols, scheduling, supplies, and employee relations.
• Technology Management: Ensure proper use and maintenance of all I.T. equipment, including computers and communication devices, and update systems as needed.
• Quality Control: Conduct daily audits of aircraft and building maintenance services using the Springshot program, meeting audit requirements.
• Leadership & Problem-Solving: Address operational issues such as GSE breakdowns and employee concerns, in consultation with Directors and HR for resolutions.
• Service Requests: Oversee new service requests and staffing adjustments, ensuring approval processes are followed and profitability is maintained.
• 24/7 Operation Management: Manage and ensure the smooth operation of services around the clock.
• Other Duties: Perform additional tasks as assigned by the Director, including customer training, safety briefings, and other operational needs.

Skills

Staff Management

Training

Performance Management

Communication

Operational Oversight

Budget Management

Regulatory Compliance

Reporting

Inventory Management

Policy Enforcement

Operational Knowledge

Technology Management

Quality Control

Leadership

Service Requests

24/7 Ops

Other Duties

Tools

Microsoft Office

ADP Payroll Processing

Job description

Automatic Data Processing, Inc. in Ontario, CA is seeking a Station Manager to oversee all on-site operations and staff, including cleaners and leads. You will ensure efficient operations, compliance with standards, and deliver high-level service to meet client expectations.

Strong leadership, organization, and communication are required. Responsibilities include staffing, training, performance evaluations, budgeting, regulatory compliance, reporting, inventory control, and safety enforcement